Systems Administrator

Essential Duties & Responsibilities:

• Create and restore system backups, database backups, system configuration to support daily operations.
• Support email system both On-Premises and Online in a hybrid environment. Migration, maintenance, backup and restore as necessary.
• Maintain and support both virtual and physical environments.
• Install, maintain and support: signage, antivirus, trouble call ticketing system and error reporting systems.
• Maintain and monitor modified Tier 2 Data Center and remote office equipment.
• Telephone system support, scripting and troubleshooting.
• Scheduling and installation, patches, upgrades, firmware updates for all company IT equipment.
• Design, configure, and install new servers (Physical & Virtual) along with necessary software components.
• Design, configure and install WAN, LAN, WIFI, Site-to-site VPNs and firewalls network software/hardware. Upon completion monitor, troubleshooting and repair.
• Configure and size UPS for branch offices, server room, including troubleshooting and batteries replacement.
• Make recommendations, upgrades as appropriate, for remote office equipment and network configurations.
• Document administration and security processes. Create and update company IT Department policies and procedures documents.
• Provide technical support and troubleshooting for IT supported software products and equipment.
• Ensure the good operation of the company’s IT department per operating procedures standards, policies and practices; and other tasks as directed by the IT Manager.
• Regular and predictable attendance is essential for this position.
• Occasional after hours and overtime work.

**Please note that this role is not eligible for Visa sponsorship/assistance at this time.

PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com

Qualifications

Education

Required

High School

Preferred

Bachelors

Experience

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.