Technical Project Manager

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

The Project Manager within the IT PMO is responsible for supporting Valeris' enterprise-wide modernization efforts, including the implementation of the Next Gen Platform (CRM, Data & Analytics, and Portals) and AI Orchestration Layer. This role manages cross-functional coordination, drives execution across discovery, design, and build phases, ensures operational and client readiness, and supports governance processes in partnership with internal teams and external vendors. The Project Manager will work closely with IT/Tech, Operations, Product, GTM-Commercial, and Vendor partners to ensure effective planning, communication, and delivery of key program milestones

Responsibilities

Program & Project Delivery

• Support the planning and execution of major technology transformation initiatives, including the Next Gen Platform modernization.
• Participate in and coordinate discovery, design, and build workshops; document decisions, track actions, and maintain project artifacts.
• Develop and manage project plans, schedules, RAID logs (Risks, Actions, Issues, Decisions), and status reports.
• Prepare materials for weekly workstream meetings, cross-functional updates, and Steering Committee meetings.
• Ensure deliverables align with the scope, timelines, and quality expectations.

Cross-Functional Collaboration

• Coordinate activities across IT, Operations, Product, Commercial, Finance, and vendor teams.
• Track operational and technical tasks to ensure accountability and timely execution.
• Partner with Operations to support go-live readiness, change management activities, and client communication workflows.
• Help facilitate alignment across diverse stakeholder groups to maintain program momentum.

Client Migration & Readiness

• Support the planning and execution of client migrations across legacy platforms (e.g., Lynk, CLS, QuickPath).
• Assist in identifying client-specific dependencies, readiness activities, and cutover tasks.
• Work with Operations and client-facing teams to ensure a smooth transition and minimal disruption.

Governance & Vendor Management

• Support program governance processes, including scope management, decision tracking, and progress reporting.
• Work directly with vendor project managers to align on deliverables, timelines, scope, risks, and assumptions.
• Ensure documentation and reporting meet Valeris IT PMO standards and leadership expectations.

Qualifications

Required

• Bachelor's degree in Business, Information Technology, Healthcare Administration, or related field; or equivalent work experience.
• 7+ years of project management experience in technology, operations, or transformation programs.
• Strong communication skills with the ability to present to executives and collaborate across diverse stakeholder groups.
• Demonstrated ability to manage vendors, track deliverables, and coordinate cross-functional activities.
• Strong analytical and problem-solving skills; ability to interpret data and identify risks or gaps.
• Experience using project management tools (e.g., Jira, Smartsheet, MS Project, Confluence).

Preferred

• Experience in healthcare, patient support services, hub operations, or life sciences.
• Exposure to CRM (Salesforce preferred), Data & Analytics initiatives, or digital transformation programs.
• Experience supporting large-scale implementations or platform migrations.
• PMP, CSM, Prosci, or similar certifications.

Key Competencies

• Stakeholder management and relationship building
• Vendor coordination and contract awareness
• Communication and executive presence
• Critical thinking and analytical capability
• Ability to drive clarity in ambiguous or evolving environments
• Organizational discipline and attention to detail

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
• Although very minimal, flexibility to travel as needed is preferred.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work-life balance
• Team members receive nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.