Technical Support Engineer

job summary:
Join Our Client as a Technical Support Engineer in an Onsite role in Santa Clara, CA at the world's leading semiconductor R&D hub! Seeking a BS graduate with electromechanical and robotics expertise to lead cutting-edge automation verification and reliability testing.

location: Santa Clara, California
job type: Contract
salary: $35.46 - 43.00 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

• Support the setup, monitoring, and execution of reliability testing, including marathon runs, cycle runs, burn-in, and qualification activities.
• Oversee the installation, setup, and teaching of robotics, EFEMs, load ports, and aligners according to established procedures.
• Conduct automation verification tests-such as wafer transfer cycles and repeatability checks-while maintaining parameter backups and change logs.
• Track failures, collect sensor data and alarm logs, and assist engineering teams with root cause analysis using 8D and 5-Why methodologies.
• Prepare and update comprehensive quality, reliability, and automation documentation, including test plans, checklists, and corrective action records.

qualifications:
Bachelor's degree with strong functional expertise across mechanical, electrical, and systems disciplines.

Hands-on proficiency in hardware and software troubleshooting, with strict adherence to safety, ESD, and cleanroom protocols.

Preferred experience with semiconductor equipment, SEMI standards (E84, E87, E10), quality tools (8D, FMEA, SPC), or scripting tools (VBA, Power BI); Japanese or Vietnamese language skills are a plus.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.