Technology Specialist

Technology Specialist

Location: Memphis, TN | Hybrid - One day per week in the Memphis office required

Travel Requirements: Up to 25%

About the Role

Absolute Storage Management is seeking a motivated, people-oriented Technology Specialist who is passionate about technology, cybersecurity, and professional growth. Reporting to the Director of Technology, this role provides hands-on technical support, manages company technology, and supports cybersecurity initiatives. The ideal candidate enjoys working collaboratively, helping others, and growing as a leader while making a positive impact on the team and company.

Why Absolute Storage Management?

Our "We Care" culture is built on Leadership, Integrity, Communication, Teamwork, Excellence, and Dedication. We value team members who take initiative, collaborate, and make a meaningful impact.

Primary Functions

• Provide internal technology support through chat, email, and ticketing systems.
• Order, deploy, and maintain company computers, equipment, and technology inventory.
• Manage Microsoft 365 accounts, Teams, Outlook, SharePoint, and OneDrive.
• Support internal platforms, including Monday.com, Salesforce, DoorSwap, Twilio, and QuikStor.
• Manage team member system access, organizational data, and reporting.
• Oversee cybersecurity platforms, vendors, password management, and security monitoring.
• Coordinate phishing campaigns, cybersecurity training, and security threat investigations.
• Develop technology training materials, SOPs, and weekly technology tips.
• Provide onsite property technology support as needed.
• Attend regular virtual and in-person department meetings.
• Other duties as assigned by supervisor.

Required Skills/Abilities

• Strong knowledge of Microsoft 365, IT systems, and cybersecurity best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills, attention to detail, and ability to prioritize tasks.
• Ability to troubleshoot technical issues and quickly learn new software.
• Professional, collaborative, and growth-oriented mindset.
• Ability to work independently and take initiative.

Education and Experience Requirements

• High school diploma or GED required.
• 5+ years of Technology/IT experience preferred.
• Cybersecurity training or certification preferred.
• Remote work experience preferred.

Benefits

• Pay Range: $24-$27 per hour
• Remote work, internet, cell phone, and mileage reimbursements
• 401(k) with 4.5% company match
• Health, dental, vision, and life insurance
• Paid time off and company holidays
• Education reimbursement and employee discounts