Transportation Dispatcher

The Transportation Analyst III supports transportation operations for the Precast facility, ensuring safe, compliant, cost-effective, and on-time delivery to customers and project sites.

This role serves as a liaison between internal drivers and external carriers, negotiates freight rates, monitors market conditions, coordinates delivery priorities, and maintains fleet compliance with preventative maintenance requirements.

Responsibilities:

1. Support transportation schedules for Precast deliveries based on production schedules, project requirements, customer commitments, and resource availability.
2. Analyze freight rates, carrier performance, and service metrics to identify opportunities that support cost control, delivery reliability, and customer service.
3. Monitor freight market trends, carrier capacity, fuel costs, lead times, and lane availability; analyze and communicate impacts to support business decision-making.
4. Coordinate with Project Managers, Production Managers, QC Managers, Billing, customers, and leadership to confirm delivery requirements, resolve schedule conflicts, and support accurate documentation and invoicing.
5. Prepare shipment documentation, including bills of lading, delivery tickets, freight invoices, purchase requisitions, and supporting records.
6. Collaborate with Quality and production teams to align delivery plans with product readiness, quality requirements, load securement, and customer specifications.
7. Coordinate and monitor vehicle maintenance and compliance activities, ensuring accurate documentation and timely follow-up on outstanding requirements.
8. Collect, analyze, and report transportation performance data, including on-time delivery, carrier performance, freight spend, equipment utilization, safety compliance, and customer service issues.
9. Support continuous improvement in route planning, load optimization, delivery communication, freight cost reduction, and driver productivity.
10. Maintain transportation records and ensure compliance with company policies, customer requirements, DOT/FMCSA requirements, and applicable regulations.
11. All other duties as assigned.

Experience, Education, & License Requirements

• High School Diploma or GED required.
• Minimum of 5+ years of relevant transportation, logistics, dispatch, fleet, or freight management experience required.
• Experience with precast concrete, construction materials, heavy haul, flatbed, or oversized load transportation preferred.

Skills & Abilities:

• Knowledge of transportation planning, freight negotiation, carrier management, dispatch, fleet maintenance, and delivery scheduling.
• Ability to manage competing project, production, customer, carrier, and driver priorities in a fast-paced manufacturing environment.
• Strong written, verbal, and cross-functional communication skills with customers, drivers, carriers, project managers, production, QC, billing, and leadership.
• Proficiency with transportation management systems, ERP platforms, dispatch tools, and shipment documentation workflows.
• Intermediate Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook for reporting, scheduling, and communication.
• Customer-focused approach with the ability to resolve delivery issues and maintain positive relationships with customers, drivers, carriers, and internal teams.
• Strong problem-solving skills for transportation delays, equipment issues, site constraints, and changing delivery priorities.
• Continuous improvement mindset focused on route optimization, load planning, fleet utilization, safety, and cost reduction.
• Ability to understand Precast project scope, delivery constraints, site access requirements, product readiness, and customer shipping needs.
• Knowledge of driver qualification, DOT/FMCSA compliance, vehicle maintenance requirements, and transportation safety practices preferred.

Competencies

• Safety
• Teamwork
• Communication
• Customer focus
• Integrity and trust
• Continuous improvement
• Adaptability
• Accountability
• Attention to detail
• Critical thinking

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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