Unit Clerk

Overview

The Unit Clerk is responsible for efficient and courteous communication for the nursing unit, as well as serving as monitor tech for the facility.

Responsibilities

• Serves as the primary receptionist for the nursing unit, operates communication systems, and provides general information regarding the hospital and patient status in accordance with hospital policies and HIPAA regulations.
• Maintains an accurate census of inpatients, including patient names, room assignments, admissions, and discharges.
• Monitors telemetry equipment and promptly notifies nursing staff of identified rhythm changes, alarms, or monitoring concerns.
• Operates office equipment and communication systems necessary to support unit operations.
• Communicates with other departments, physician offices, and external agencies to obtain information necessary for patient care and unit operations.
• Utilizes computerized systems for patient information, documentation, and communication functions.
• Maintains current knowledge related to job responsibilities through attendance at workshops, training programs, and educational opportunities.
• Assists nursing staff with clerical and administrative functions to support efficient patient care delivery.
• Maintains patient confidentiality and safeguards protected health information.
• Promotes effective communication and teamwork among patients, families, physicians, and healthcare personnel.
• Performs other related duties as assigned.

Qualifications

Education:

• High School Diploma or GED equivalent required.

Work Experience:

• One (1) year of office experience or one (1) year of business school education preferred.
• Experience in cardiac monitoring preferred.
• Experience dealing with the public preferred.

Licensure/Certification:

• Must successfully pass a cardiac monitoring competency examination prior to beginning hospital duties.

Knowledge, Skills, and Abilities:

• Proficiency in secretarial and clerical functions required.
• Proficient in Microsoft Windows, Word, Excel, Access, PowerPoint, and other computer applications.
• Knowledge of telemetry and cardiac rhythm monitoring preferred.
• Ability to operate office equipment and computerized information systems.
• Effective verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to interact professionally and courteously with patients, visitors, physicians, and staff.
• Ability to maintain patient confidentiality and comply with HIPAA requirements.
• Ability to work effectively in a fast-paced healthcare environment.