Veterinary Client Service Representative

MedVetu202Fis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsu202Freceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and so much more!u202F We are looking for collaborative and driven people to join our clinical team.u202Fu00A0

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive theu202FMedVetu202Fexperience for our clients and patients, as well as your teammates.u202Fu00A0

u00A0u00A0

We are looking for: Client Service Representative (CSR)u00A0 - Part Time, Overnights

Proposed Schedule: Sunday and Monday 6pm to 6am

This role has a hiring range of $15.00-21.75/hr based on experience.

u00A0u00A0

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.u00A0u00A0u00A0u00A0

u00A0u00A0

What youu2019ll do:u00A0

• Greet and check-in clientsu00A0
• Answer telephones and transfer callsu00A0
• Escort clients and their pets to exam roomsu00A0
• Manage medical records, charts, reports and correspondenceu00A0
• Discuss payment options and process paymentsu00A0
• Maintain a neat and clean lobbyu00A0

u00A0u00A0

Who you are:u00A0

• Ability to remain composed in stressful and emotional situationsu00A0
• Excellent verbal and written communication skillsu00A0
• Excellent client service skills and phone etiquetteu00A0
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomouslyu00A0
• Sense of urgency within a fast-paced environmentu00A0
• Some flexibility with work hours and able to work additional hours when necessaryu00A0
• Critical thinking skills and ability to anticipate needs inter & intra-departmentallyu00A0
• General computer competency required including Microsoft Word and Excelu00A0
• Previous experience in veterinary setting (preferred)u00A0

u00A0u00A0

Perks and Benefits include:u202Fu00A0

• Strong career growth and personal development opportunitiesu202Fu202Fu00A0
• Shift Differentials and On-callu202FPayu202Fu00A0
• Uniform Allowanceu202Fu00A0

u00A0u00A0

Come as you are.u202FMedVetu202Fis an equal opportunity employer. We are also a drug-free organization, therefore employment withu202FMedVetu202Fis dependent upon the passing of a drug screen and background check.u202Fu00A0

u00A0u00A0

MedVetu202Fdoes not accept unsolicited resumes from third-party recruiters.u202Fu202Fu00A0

u00A0