Vice President, Production Services Application Support

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our Technology Services Group (TSG) via our Data Solutions & Services Production Services SDG team. This role is located in NY/NJ.

In this role, you’ll make an impact in the following ways:

• Ensure the reliability, availability, resiliency, and performance of critical production platforms and distributed systems across on-premises and cloud environments, meeting defined service level objectives and business continuity requirements.
• Develop and implement automation solutions using Java and Python to streamline monitoring, incident response, recovery processes, operational workflows, and platform health management.
• Lead the investigation, troubleshooting, and resolution of complex production issues by performing deep-dive analysis across applications, Linux systems, databases, middleware, network infrastructure, and cloud services.
• Partner with engineering, infrastructure, and platform teams to design resilient architectures, strengthen observability, drive operational excellence initiatives, and continuously improve platform stability, scalability, recoverability, and disaster recovery readiness.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in Information Technology, Computer Science, or a related field. **EXPERIENCE:** - Typically 6-10 years of experience.
• Education/Experience requirement bullet point 1 (will be added by Recruiting as it aligns to grade level)
• Extensive hands-on experience in software development, including designing, delivering, and operating large-scale, highly available distributed systems using Java and Python.
• Strong technical expertise in Linux systems administration, Oracle databases, SQL/PLSQL, and foundational computer science concepts including data structures, algorithms, operating systems, and distributed systems.
• Proven experience with cloud platforms (OCI, AWS, Azure, or GCP) and DevOps practices, including CI/CD pipelines, automation, testing methodologies, and production support in fast-paced environments.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.