Warehouse Manager

Responsibilities

This position is responsible for managing warehouse, shipping, receiving, inventory, and distribution operations across multiple locations. The Manager, Warehouse oversees day-to-day operational performance, supervises multiple staff members and/or teams, ensures timely and accurate movement of goods, maintains inventory accuracy, supports compliance with applicable policies and regulations, and promotes a safe, efficient, and customer-focused work environment.

• Manages warehouse operations across multiple locations to ensure consistent processes, staffing coverage, inventory control, safety compliance, and service levels.
• Schedules staff workload across locations, establishes priorities, and assigns tasks based on operational needs, staffing availability, worker capability, materials, and equipment.
• Manage day to day inventory activities throughout NYBC Manage, mentor, train, approve work, and provide feedback to assigned staff.
• Establish and maintain measurable performance metrics that drive value added activities in the areas of inventory and supply chain performance.
• Leads, trains, develops, and monitors multiple staff members and/or teams, ensuring adherence to company policies, departmental procedures, applicable SOPs, and performance expectations.
• Provides direction, coaching, and performance feedback to warehouse personnel; assists with staffing, onboarding, scheduling, attendance management, and corrective action processes as appropriate.
• Ensures inventory levels are adequately maintained across assigned locations by overseeing cycle counts, monitoring inventory accuracy, investigating variances, and reporting/addressing findings.
• Write standard operation procedures.
• Drive the successful implementation of the Oracle inventory system, ensuring smooth transition and integration of any current and future projects or changes.
• Collaborate cross-functionally with other departments to ensure seamless integration of Oracle inventory system.
• Monitor inventory levels and establish effective inventory management practices.
• Monitors operational performance, identifies process gaps, and implements improvements to support efficiency, inventory accuracy, accountability, and consistent service delivery across all assigned locations.
• 15-20% Travel required.

Qualifications

Education:

• High School Diploma or equivalent.

Experience:

• 6+ years of experience in warehousing, inventory control, or materials management. Must include 3+ years of experience in supervisory/managerial capacity.
• Knowledge of healthcare supply chain management principles and concepts in the areas of procurement, receiving, distribution, replenishment, and equipment management.
• Knowledge of Oracle inventory system or similar ERP system.

Knowledge:

• Solid knowledge of MS Office, particularly Excel and Word. Must be familiar with Outlook.
• Solid knowledge of computerized Purchasing/Inventory Management/ERP systems.
• Solid knowledge of purchasing principles, practices and procedures.

Skills:

• Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
• High level of interpersonal skills to handle a variety of moderate issues and situations. Position requires demonstrated poise, tact and diplomacy in dealing with a variety of staff up to and including executive leadership.

Abilities:

• Ability to travel 15-20%.
• Ability to engage with all levels within a matrix organization.
• Ability to plan, organize, and prioritize staff, resources, inventory activities, and operational workflows across multiple locations in an efficient manner.
• Ability to lead multiple employees and teams, hold staff accountable, resolve operational issues, and promote consistent processes and expectations across locations.
• Ability to analyze processes and procedures.
• Ability to conduct meetings and create and present professional grade deliverables such as technical architecture documents, technical drawings, and presentations.
• Ability to read and understand laboratory protocols and SOPS and make preliminary assessments of their appropriateness and clarity.
• Ability to engage internal process owners as necessary to ensure a comprehensive and thorough implementation of projects.
• Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings.
• Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.
• Ability to be responsive and available to management in order to address issues and concerns as they arise.
• Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Ability to use logic and reasoning to identify and analyze the strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures.
• Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions.

Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.

For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $90,000.00/year to $100,000.00/year. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.

Overview

Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

NYBCe is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.