Workplace Experience Coordinator

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Workplace Experience Coordinator
Job Location: Tampa, FL (Onsite)
Job Duration: 2 Months (Possible extension, TBD)
Schedule: Mon-Fri, 8 AM – 5 PM

Job Description:
Summary

• Responsible for delivering a world-class customer service experience to employees and guests of a designated building.
• Part of the Workplace Experience function.
• Responsible for providing world-class customer service to clients and visitors of a designated building.

What You'll Do

• Serve as the first point of contact for all individuals entering the facility.
• Greet visitors with a friendly and welcoming demeanor.
• Issue visitor and parking passes and follow security protocols.
• Answer telephone calls professionally and make a memorable first impression.
• Create presentations and speak to groups of various sizes.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors.
• Manage janitorial or maintenance work orders as needed.
• Coordinate and execute workplace services, including:
  • Mail services
  • Office supply services
  • Onboarding
• Acknowledge inquiries or complaints from employees, guests, and co-workers.
• Provide solutions in a professional, customer service-driven manner.
• Organize and manage on-site events, including:
  • Securing event space
  • Room setup and teardown
  • Delivery of supplies
• Follow property-specific security and emergency procedures.
• Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team.
• Follow specific directions as given by the manager.
• Perform duties with clearly defined methods and tasks described in detail.
• Use existing procedures to solve straightforward problems while having limited opportunity to exercise discretion.
• Print and binding work.

What You'll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products, including:
  • Word
  • Excel
  • Outlook
• Strong organizational skills with an inquisitive mindset.

Interview Process

• 1 virtual interview.

Years of Experience

• 0-2 years.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.