Administrative Assistant II

Salary: $50,448.00 - $78,195.00 Annually
Location : Metrolink Operations Center (MOC), 2558 Supply Street, Bldg. A, Pomona, California 91767, CA
Job Type: At Will Full Time
Remote Employment: Flexible/Hybrid
Job Number: 23-2400236
Department: Program Management
Division: Chief, Program Delivery
Opening Date: 10/30/2026
Closing Date: 11/13/2026 5:00 PM Pacific

SUMMARY
PURPOSE OF POSITION

The Administrative Assistant II will deliver professional support services, including, but not limited to, data entry, proofreading of documents and deliverables, distributing reports to various parties, coordinating meetings, project tracking, filing, and other administrative support.

DISTINGUISHING CHARACTERISTICS

This is the mid-level of the Administrative Assistant series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters

SUPERVISION EXERCISED AND RECEIVED

• Receives supervision from departmental management
• This position has no formal supervisory responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities

• Ensure office equipment is well-maintained and order repairs and replacements as needed.
• Review and/or process purchase requisitions, invoices, and check requests.
• Maintain office supplies for assigned group and order as needed.
• Receive and distribute incoming mail and ensure proper processing of outgoing mail.
• Establish and maintain department filing system. Perform filing and retrieve files as needed or as requested.
• Maintain, monitor, and coordinate the records retention program on behalf of the assigned department.
• Compose, type, format, and/or distribute memos, reports, and other correspondence as directed. Prepare and distribute a variety of daily reports required for the department to operate efficiently and maintain compliance with federal and state regulations.
• Print, photocopy, and prepare documents as needed or requested. Maintain and track a variety of documents and published materials.
• Set up meetings and conference calls, including notifying participants, locating and reserving sites, and providing support materials and equipment. Maintain a monthly department calendar of projects, events, and staff work schedules.
• Establish meeting agendas, compose meeting minutes and action items.
• Answer, screen, and route telephone calls on behalf of the assigned group.
• Assist with data entry for various software applications and reports that are a work function for the department.
• Assist staff with basic support for logins, data entry, account updates, troubleshooting, running reports, customer inquiries, and other duties.
• Liaison with other departments on various projects and issues as needed and directed.
• Establish and maintain effective and cooperative working relationships with SCRRA employees, contractors and management.

The responsibilities outlined above are representative of the role but not exhaustive. Additional duties may be assigned as needed, and reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable laws.
MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS
Education and Experience

• High school diploma, GED, or its equivalent. Associate degree preferred
• A minimum of four years of experience in a secretarial or administrative office
• A minimum of one year in delivering internal customer service.
• A combination of training, education, and or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of the required experience.

Preferred Qualifications

• Associates degree

Knowledge, Skills, and Abilities

Knowledge of:

• General office practices and procedures
• SCRRA's operations and business processes

Skilled in:

• Use of Microsoft Office
• Minimum typing speed of 55 words per minute

Ability to:

• Communicate effectively, both orally and in writing, to individuals and groups at all levels within and outside of the organization
• Manage multiple projects and requests

PHYSICAL REQUIREMENTS

• Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations
• Operate tools to perform the duties of the position, such as computers, office equipment, and work-related machinery
• Transport equipment or boxes up to 25lbs
• Exchange ideas by means of communication
• Visual acuity to detect, identify, and observe employees or train movement and any barriers to movement when working on or near railroad tracks
• Hear and perceive the nature of sounds when working on or near railroad tracks
• Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations

Working Conditions

Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.)

SUPPLEMENTAL INFORMATION

Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA.

Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position.

In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The SCRRA is an Equal Opportunity Employer. EEO/ADA
MEDICAL:
SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes.

You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents.

You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan.

Eligibility begins the first of the month following hire date or qualifying event.

DENTAL:
SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services.

The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office.

SCRRA pays the full premium for coverage of you and your eligible dependents under both plans.

Eligibility begins the first of the month following hire date or qualifying event.

VISION:
SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed.

VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries.

If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan.

Eligibility begins the first of the month following hire date or qualifying event.

FLEXIBLE SPENDING ACCOUNTS:
Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually.

Eligibility begins the first of the month following hire date or a qualifying event.

GROUP TERM LIFE INSURANCE:
SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70.

IRS regulations require that the portion of Group Term Life ("G.T.L.") insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the "Other Benefits and Information" section.

In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium.

Eligibility begins the first of the month following hire date or qualifying event.

ACCIDENTAL DEATH & DISMEMBERMENT:
SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available.

Eligibility begins the first of the month following hire date or qualifying event.

SHORT TERM DISABILITY:
You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023.

LONG TERM DISABILITY :
SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.)

Eligibility begins the first of the month following hire date or qualifying event.

VOLUNTARY BENEFITS:
SCRRA offers the following employee-paid voluntary benefits, provided by Aflac:

• Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations.
• Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant.
• Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit.
• Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period.