Administrative Support Assistant (CYS) (Developmental) NF-02/03

This position is with CYS Parent & Outreach Services, West Point, NY.

Morale Welfare and Recreation (MWR), Child and Youth Services (CYS) Employee Childcare Fee applicable to employees working at least 15 hours per week:

• First Child: 100% childcare fee discount (all CYS employees)
• Second and Subsequent Child: 25% childcare fee discount (all CYS employees)

Incentives and Bonuses

• Incentives and bonuses will not be paid.

* Commissary privileges! See 'Additional Information.'

Duties

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
• Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
• Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
• May work varying/rotating shifts between the hours of 6:00 AM and 6:00 PM, to include split shifts, evenings, weekends, and holidays as required.
• Travel to on and off post locations is required.
• The dual compensation guidelines DO NOT apply to this position. GS and NAF employees holding FLEX positions are eligible to apply for this position.