Advanced Medical Support Assistant

The Advanced Medical Support Assistant (AMSA) provides administrative and clerical support for the Dental Clinic, managing front desk operations and coordinating patient care services. Responsibilities include scheduling and managing appointments, maintaining no-show records, and providing timely, professional customer service by phone and in person.

Duties

Total Rewards of a Allied Health Professional

Work Schedule: Monday-Friday 8:00am - 4:30pm
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #:1452F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Major duties include but are not limited to:

Requirements