Certified Medical Assistant

Description

DEPARTMENT: Diabetes Management & Education

REPORTS TO: Director of Nursing

HOURS: Monday through Thursday, hours will vary between a start time of 7:00 AM and a end time of 5:00 PM

SUMMARY: The Certified Medical Assistant is responsible for performing and assisting physician with patient care in an office setting.

DUTIES AND RESPONSIBILITIES:

• Greets and escorts patients to exam rooms.
• Rooms patient utilizing rooming standards and sets up exam room accordingly.
• Interviews patients, measures vital signs such as pulse rate, temperature, blood pressure, weight and height; and records information on patients’ charts.
• Gives injections and other medications under physician supervision, when applicable.
• Instructs patients regarding preparation for tests and procedures.
• Records laboratory, x-ray, ECG results and other pertinent medical data in patients’ charts.
• Handles incoming and outgoing mail, making sure the doctors sees all necessary information.
• Cleans and stocks exam rooms including monthly instrument cleaning, sterilization of instruments and refilling of supplies, as necessary.
• Handles patient telephone calls as directed by Triage Nurse.
• Screens patient telephone calls to physician, and calls patients to relay advice, information and instructions from physician.
• Calls in prescriptions and refills to pharmacies under physician direction.
• Schedules special appointments (i.e. referrals, surgeries, x-ray, and lab).
• Assesses and schedules appointments for patients.
• Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned work hours in a polite, courteous, understandable manner that projects Primary Care Associates interest in providing high quality customer service.
• Completes assigned duties in a timely, accurate manner.
• Demonstrates a team spirit through cooperative, supportive professional work relationships.
• Assists with procedures completed by provider.
• Abstracts medical information on patient into the EMR.
• Complies with company policies and procedures.
• Maintains a regular and reliable level of attendance.
• Maintains confidentiality of patient information.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

Requirements

QUALIFICATIONS:

Certificates, licenses and registrations required:

• Credentialed as a CMA or RMA, or eligible to obtain certification within 3 months of hire if new graduate.
• Must maintain current BLS for healthcare certification.
• Computer skills required:
• Payroll system; EPIC software

Other skills required:

• Diabetic experience helpful but not required.
• Previous experience in a medical office setting preferred.
• Strong knowledge of medical terminology, physiology and anatomy.
• Pleasant and effective communication skills.
• Strong organizational skills.
• Ability to work well with all customers of Primary Care Associates.
• Ability to function as a part of a team with a cooperative attitude.
• Ability to prioritize and work efficiently.
• Able to work under pressure and in a fast pace environment.
• Must have flexibility in work schedule.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand, walk, bend, stoop, talk or hear.
• Continually required to utilize hand and finger dexterity.
• Continually exposed to bloodborne and airborne pathogens or infectious materials.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and/or move up to 100 pounds independently.
• Specific vision abilities required by this job include:close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.
• Specialized equipment, machines, or vehicles used: POCT machines (Cepheid;Glucometer).

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.