Client Associate

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How you'll make an impact

• Help support clients and keep day to day work moving.
• Answer questions, update records, and make sure details are handled with care.
• Work closely with teammates who share knowledge, step in to help, and back each other up.
• Be part of the team that keeps client service running smoothly.
• Handle requests, share updates, and follow through so clients know what’s happening and what comes next.
• Help spot issues early, keep information accurate, and work with colleagues to find clear answers.
• May also help with account support tasks, prepare basic materials, and make sure work is tracked the right way.

About You

Required:

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.

Preferred:

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

Behaviors:

• Exceptional organizational skills.
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.

#LI-MB1

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Required:

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.

Preferred:

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

Behaviors:

• Exceptional organizational skills.
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.

#LI-MB1

• Help support clients and keep day to day work moving.
• Answer questions, update records, and make sure details are handled with care.
• Work closely with teammates who share knowledge, step in to help, and back each other up.
• Be part of the team that keeps client service running smoothly.
• Handle requests, share updates, and follow through so clients know what’s happening and what comes next.
• Help spot issues early, keep information accurate, and work with colleagues to find clear answers.
• May also help with account support tasks, prepare basic materials, and make sure work is tracked the right way.