Credentialing Specialist

Citizens Memorial Hospital (CMH) is seeking a Credentialing Specialist to join our Medical Staff Services team in Bolivar, MO — someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.

Position Details

• Status: Full-time
• Work Shift: Days
• Hours: 8am-5pm

What Your Day Looks Like: You will support the Medical Staff Services team by performing activities to ensure all providers meet the qualifications and standards required by hospital bylaws, regulatory agencies, and accreditation bodies.

As a Credentialing Specialist, you will be:

• Ensuring that all physicians and allied health staff meet the requirements necessary to obtain and maintain medical staff membership and/or privileges at hospital facilities and clinics and/or managed care network participation.
• Collecting, verifying, and maintaining all required documentation for initial credentialing and re-credentialing of medical staff and allied health professionals.
• Conducting primary source verification of education, training, licensure, board certification, work history, malpractice history, and references.
• Entering and updating provider information in the credentialing database accurately and promptly while ensuring both paper and electronic files remain secure and confidential.
• Tracking expiring credentials (licenses, certifications, insurance, etc.) and sending timely renewal reminders to providers.
• Preparing credentialing files for review by the Credentialing and Peer Review Coordinator and Credentialing Committee, Medical Executive Committee and the Board of Directors.

Qualifications

• Education: Bachelor’s degree in a healthcare-related field, or nursing degree preferred.
• Experience: Two years of experience in a healthcare-related field required; experience in a credentialing or medical staff office setting preferred.
• Skills: Attention to detail, organizational skills, computer skills, multi-tasking abilities, analytical and decision-making skills, ability to communicate effectively and with courtesy, ability to follow procedures and work autonomously, and the ability to remain calm in pressure situations and handle multiple projects and deadlines simultaneously.
• Licensure/Certification: None required.
• Physical Requirements: Physical stamina to sit for extended periods, walk and move around frequently, and lift up to 20 lbs.

Benefits That Support You

• Competitive wages, annual merit increases, employee wellness program
• For a comprehensive list of benefits, please click here: CMH benefits.

Why CMH?

CMH includes 34 primary and specialty clinics, six long‑term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk‑in clinics, addiction recovery, therapies, and more — all grounded in exceptional, community‑focused healthcare.

• CMH is a three-time recipient of the Missouri Quality Award
• 2025 Chest Pain-MI Platinum Award
• Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in Southwest Missouri
• Click here to see the full list of awards for CMH!

Follow us on Facebook to discover more about life at CMH— the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting

Recruiter Contact

Kelly Fender

Phone: 417-328-6251

Email: kelly.fender@citizensmemorial.com

if you have any questions.