Customer Service Representative

Job Description

Animal Medical Clinic of Wheaton located in Wheaton, IL is looking for a Customer Service Rep to join our growing team!

About Us:

We are a 4-Doctor, AAHA Accredited, veterinary hospital providing comprehensive medical, surgical, and dental care. We provide care for a variety of pets including cats/dogs, small animals, exotics, and avians!

We love to teach! Our team works hard to ensure we maintain a great culture promoting positivity, collaboration, and open communication. Staff meetings are held to ensure we are on the same page, bring up new ideas, and discuss any relevant topics happening in the moment.

What to Expect:

· A team that operates and feels like a family. We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.

· A great learning environment! Our team of doctors & technicians enjoy having the opportunity to mentor and guide newer technicians. They work hard to support and encourage each other and love to celebrate wins, big or small.

· Open Communication. Our team values open, honest communication. Whether you have a question, are asking for help, or looking for someone to talk to, we work together to help & support each other through all situations.

About You:

You understand that clear, effective communication among clients and team members is a priority and are dedicated to make a difference in the lives of patients and their families.

You enjoy working with a collaborative team and are committed to outstanding client service and exceptional patient care.

You genuinely want to make a difference for each client & patient and are dedicated to maintaining a positive work environment.

Benefits:

· Uniform Allowance

· Paid Time Off

· Paid Holidays

· Employee Pet Discount

· 401k

· Medical/Dental/Vision

· Disability Insurance

· Life Insurance

· We offer a competitive wage commensurate to experience.

For more information about our hospital, please visit https://www.amcwheaton.com.

Job Type: Full-time

Pay: From $16.00 per hour to $20.00

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Uniform allowance
• Vision insurance

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.