• Job Description

  Req#: 10406

  Account Manager

  Louisville, KY, USA Req #10406

  Monday, December 9, 2024

  Account Manager

  What We Need

  Corpay is currently looking to hire an Account Manager within our Stored Value Solutions (SVS) division. This position falls under our Client Services line of business and is located in Louisville, Kentucky. In this role, you will be responsible for all aspects of client relationships, ensuring client satisfaction and effective use of SVS products and services. You will report directly to the Client Services Manager and regularly collaborate with the Sales and Operations teams.

  How We Work

  As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

  • Assigned workspace in Louisville, KY and is hybrid working in the office two days per week
  • Company-issued equipment and remote access
  • Formal, hands-on training

  Role Responsibilities

  The responsibilities of the role will include:

  • Developing and executing a client service delivery strategy for assigned clients around needs, contract specifications, and cost components
  • Promoting up-sell and cross-sell opportunities, acting as a lead generator for the Account Executive
  • Understanding and managing contract expiration dates and presenting SVS solutions in advance to retain relationships
  • Conducting regularly scheduled calls, presentations, and on-site client visits to review business performance, including training and education
  • Proactively communicating service status and acting as an escalation point for service issues
  • Coordinating card production, implementation, and reporting activities
  • Documenting client interactions, issues, and actions per departmental guidelines

  Qualifications & Skills

  • High school education or equivalent required
  • Three to five years of relevant experience required
  • Proven experience in account management or client services
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Familiarity with contract management and client relationship management software
  • Ability to work independently and as part of a team

  Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

  Equal Opportunity/Affirmative Action Employer

  Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

  For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO (Equal Employment Opportunity) and Pay Transparency .

  #LI-RG1

  #LI-Hybrid

  #LI-Corpay

  Other details

  • Job Family Account Management
  • Pay Type Salary
  • Employment Indicator Employee

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• About the company

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