AdvanSix
Account Manager, Nylon Solutions
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Job Description
- Req#: 1183
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Customer Engagement : Own relationships between customers and our compan y; act as a liaison in all areas whereby those relationships are mutually beneficia l; effectively sell into all levels of an organization . Develop and keep updated Strategic Key Customer Account plans.
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Customer Retention and Relationship Management : Develop and implement strategies to enhance customer retention, focusing on long-term partnerships and customer satisfaction.
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Financial Acumen : Analyze account profitability and ensure alignment of pricing strategies with business objectives.
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Collaboration with Supply Chain and Operations: Work closely with supply chain and operations to align production and delivery schedules with customer forecasts and demand. Execute a sales strategy and annual operating plan for assigned products related to each existing account including, monthly forecasting and pricing changes at the customer level ensuring forecasted sales revenues and operating income objectives are achieved.
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Market Intelligence and Sales Pipeline : Research and update analysis of market demand/supply changes, fundamental shifts in pricing, competitive directional strategy changes , and its potential impact to AdvanSix within the business areas of responsibility . Actively maintain a list of customer needs within the region, in excess of forecast, to allow AdvanSix to optimize profitable product placement .
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Customer Insights and Voice of the Customer (VOC) : Gather customer feedback and insights to influence product development and improve service offerings. Participate in cross-functional collaboration with marketing, product management, supply chain, customer service and research & development.
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Contract Management and Negotiation : Manage contract negotiations, renewals, and compliance to ensure alignment with customer needs and company profitability.
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Issue Resolution and Escalation Management : Act as a point of escalation to resolve customer issues promptly, coordinating with internal teams to ensure swift resolution and customer satisfaction.
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Key Performance Metrics and Reporting : Monitor and report key performance metrics, including account growth, customer satisfaction, and profitability, providing regular updates to leadership.
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CRM System Use and Data Utilization : Maintain up-to-date customer records in the CRM system, ensuring accurate forecasts and actionable insights. Leverage data set to synthesize recommendations for actions.
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Bachelor’s degree in business, science or relevant equivalent experience
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5+ years of experience in chemical and/ or materials sales
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Travel is required (up to 30%) depending on location
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Proven experience in managing large complex accounts
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Proven track record of consistently meeting sales targets and objectives
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Must be a s elf-starter and independent performer
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Practical yet effectual ability to work well with numerous personality traits and styles
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Proven ability to successfully navigate all levels of customer organizations
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Ability to work independently using proven sales processes, successful negotiating , and persuasion skills
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P roven talent to close the sale
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Experience with understanding dynamics of export markets and customer requirements
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Ability to prioritize work and effectively coordinate multiple tasks within time constraint
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Strong, effective verbal and written communication skills
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Proficiency in Microsoft Office Suite and other software required for the positio n
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Knowledge of nylon intermediate chemical products/markets preferred
AdvanSix plays a critical role in global supply chains, innovating and delivering essential products for our customers in a wide variety of end markets and applications that touch people’s lives, such as building and construction, fertilizers, plastics, solvents, packaging, paints, coatings, adhesives, and electronics. Our reliable and sustainable supply of quality products emerges from the vertically integrated value chain of our three U.S. based manufacturing facilities. AdvanSix strives to deliver best-in-class customer experiences and differentiated products in the industries of nylon solutions, chemical intermediates, and plant nutrients, guided by our core values of Safety, Integrity, Accountability and Respect.
Please view a short video about our company here, AdvanSix Video. For more information on AdvanSix, please visit our website at http://www.advansix.com
Why work at AdvanSix?• We provide benefits that are industry competitive and focused on employee well-being
• Total Rewards program includes a competitive compensation, health, dental, vision & wellness programs, paid vacation, 401K with company matching, health savings programs, disability & life insurance, employee assistance program
• Tuition reimbursement for continued education, certifications, training, and development
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
Title : Account Manager , Nylon Solutions
Primary Location: Remote
Position Summary: The Account Manager is responsible for developing and managing accounts in the assigned business area . This position analyzes the distributor value chain, grow s and maintain in depth knowledge of key customer organizations, and develop s relationships with new customers at the appropriate buying levels in the organization (Owner/President through purchasing and operations).
Duties and Responsibilities :
Basic Qualifications:
Additional Qualifications:
The expected base pay for this position is $130,700 - $196,100
We offer a range of market-competitive total rewards that include periodic pay rate adjustments based on market competitiveness. Hired applicants will be eligible for paid holidays, paid time off including vacation, eligibility to purchase company stock, tuition reimbursement, and a 401K with a competitive company match. Certain roles may be eligible for discretionary financial benefits such as incentive pay, equity awards, and participation in a deferred compensation plan.
Hired applicants will be eligible for medical, dental and vision insurance, flexible spending and health savings account eligibility, employer-provided short term disability benefits, eligibility to purchase long term disability benefits, employer-provided basic life insurance and eligibility to purchase voluntary life coverages.
The pay range, incentives and benefits listed above are general guidelines only and not a guarantee of total compensation or benefits. The final offer will depend on multiple factors, including but not limited to, the responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as the job location, applicability of a collective bargaining agreement, length of service, internal equity, and alignment with market data. The incentive pay is dependent on your role, business results and individual performance. All aspects of total rewards offered are subject to the terms and conditions of the specific plans.
At AdvanSix, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past work experience doesn’t perfectly align with every qualification in the job posting, we encourage you to still apply. You may just be the right candidate for this or other roles.
AdvanSix is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected classification.
To all agencies: Please, no phone calls or emails to any employee of AdvanSix about this opening. All resumes submitted by search firms/employment agencies to any employee at AdvanSix via-email, the internet or in any form and/or method will be deemed the sole property of AdvanSix, unless such search firms/employment agencies were engaged by AdvanSix for this position and a valid agreement with AdvanSix is in place. In the event a candidate who was submitted outside of the AdvanSix agency engagement process is hired, no fee or payment of any kind will be paid.-
About the company
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