• Job Description

  Req#: 32484625985

  Join to apply for the Account Manager role at EverDriven

  Join to apply for the Account Manager role at EverDriven

  EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each students trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If youre someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven.
  
  Position Summary
  
  The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service.
  
  Salary Range: $62,000 - $73,000/yr based on experience plus bonus potential
  
  Location: This is a remote role, but this account manager will service the San Diego region. You must live within driving distance to properly support the need.
  
  Responsibilities
  
  

  • Use effective industry skills and abilities to support our innovative transportation services
  • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies
  • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)
  • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts
  • Responsible for the continuous improvement of a safe, efficient, and effective transportation system
  • Liaise between EverDriven and our clients while providing guidance, direction, and feedback
  • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures
  • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers
  • Develop and maintain open communication channels with project contractors, community officials, and agency staff
  • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
  • Understand and follow safety rules established by regulatory bodies and client contracts
  • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)
    
    

  Requirements
  
  

  • Minimum education of a bachelor's degree or equivalent experience
  • Strong professional communication and customer service skills
  • Ability to effectively work with diverse groups of customers and service providers
  • Set priorities wisely, multitask, and dynamically solve problems
  • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook.
  • Valid Drivers License with a good driving record.
  • Drug Screen and Background Check is a Condition of Employment
  • Travel as required
    
    

  Benefits
  
  

  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program
    
    

  Since 2006, EverDriven has remained committed to incorporating environmental, social and governance fundamentals into the framework of our internal and external culture. Today, ESG principles are part of the lifeblood of EverDriven and a driving influence that shapes not only our culture but all aspects of our day-to-day operations. We believe ESG principles enable us to more successfully achieve our mission to help every child have an equal opportunity to learn, grow, and succeed.
  
  Commitment To Diversity And Inclusion
  
  EverDriven is a mission-centered, action-oriented company that honors diversity and inclusion. Our customers come from all walks of life and so do we. We strive to hire great people from a variety of backgrounds, not just because its the right thing to do, but because it makes our cultural health stronger. In turn, our inclusive culture inspires our innovation and fosters a sense of belonging so we can continue to serve the most vulnerable populations with excellence.
  
  Commitment To Equal Opportunity
  
  EverDriven is deeply committed to building a workplace where inclusion is not only valued but prioritized. Were proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
  
  Visit our website and learn more about us at www.EverDriven.com
  
  

  Seniority level

  • Seniority level

    Entry level

  Employment type

  • Employment type

    Full-time

  Job function

  • Job function

    Sales and Business Development

  • Industries

    Technology, Information and Internet

  Referrals increase your chances of interviewing at EverDriven by 2x

  Get notified about new Account Manager jobs in San Diego, CA.

  Regional Account Manager Foodservice, West

  Tijuana, Baja California, Mexico 1 month ago

  Industrial Sales Territory Representative

  Oncology Account Manager- San Diego (Remote)

  Key Account Manager - Electrical Power Utilities

  Executive Healthcare Territory Account Manager - Los Angeles

  Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

  #J-18808-Ljbffr

• About the company

Notice