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Account Servicing Specialist - 60 Day Collections
5 days agoWhat's your preference?
Job Description
- Req#: 2456
Employer Industry: Automotive Finance
Why consider this job opportunity:
- Salary up to $XX,XXX (specific amount not provided)
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, vision insurance, and 401(k) plan
- Supportive and collaborative work environment with company events and free meals quarterly
- Chance to make a positive impact on borrowers' financial situations
- Bilingual (English/Spanish) skills are highly valued
What to Expect (Job Responsibilities):
- Service auto loan accounts that are 60 days delinquent and document all collection activities
- Ensure compliance with company policies and the Fair Debt Collection Practices Act (FDCPA)
- Negotiate payment arrangements and propose alternative payment methods to borrowers
- Assist borrowers in developing strategies to maintain vehicle possession while fulfilling loan obligations
- Utilize skip tracing tools to identify and locate delinquent borrowers
What is Required (Qualifications):
- Bilingual (English/Spanish) required
- Minimum of 5 years of experience in the collections field, preferably in subprime consumer lending
- Effective communication, negotiation, and problem-solving skills
- Ability to interpret and apply federal, state, and local collections regulations
- High School Diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience with reinstatements is a plus
- Proven ability to thrive in a fast-paced work environment
- Experience working independently as well as part of a team
- Availability to work a flexible schedule and overtime as needed
#AutomotiveFinance #Collections #CareerOpportunity #Bilingual #CustomerService
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