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Account Servicing Specialist - 60 Day Collections
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Job Description
- Req#: 2457
Employer Industry: Automotive Finance
Why consider this job opportunity:
- Salary up to $30.00 per hour + bonus
- Comprehensive benefits package including Medical, Dental, and Vision Insurance
- Opportunities for career advancement and growth within the organization
- Supportive and collaborative work environment with a focus on employee well-being
- Engaging company culture with events, free meals, and community activities
- Tuition reimbursement and employee stock ownership plan
What to Expect (Job Responsibilities):
- Service auto loan accounts that are 60 days delinquent and document all collection activities using loan servicing software
- Ensure compliance with company policies and the Fair Debt Collection Practices Act (FDCPA)
- Negotiate payment arrangements with borrowers and propose alternative payment methods
- Assist borrowers in developing strategies to retain their vehicles while fulfilling loan obligations
- Utilize skip tracing tools to identify and locate delinquent borrowers
What is Required (Qualifications):
- Bilingual (English/Spanish) required
- Minimum of 5 years of experience in the collections field, preferably in subprime consumer lending
- Strong communication, negotiation, and problem-solving skills
- Ability to interpret and apply federal, state, and local collections regulations
- High School Diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience with reinstatements is a plus
- Ability to thrive in a fast-paced work environment
- Experience working independently and as part of a team
- Flexibility to work a varied schedule and overtime as needed
#AutomotiveFinance #Collections #Bilingual #CareerOpportunity #EmployeeBenefits
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