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Automotive BDC Administrative Assistant (REMOTE)
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Job Description
- Req#: 3262160
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
- 8 hour shift
- Monday to Friday
Job Type
Full-time
Description
You are the talent, we are the opportunity!
Vic Vaughan Toyota of Boerne is seeking candidates for the 100% REMOTE Service Business Development Center Admin Assistant position. We are looking for someone who possesses quality critical thinking skills and a team-building mindset. This job is for someone who is looking for a rewarding career with a company that treats its employees like family! Vaughan Automotive has a people-first mindset with the tools and resources to help you succeed.
Job Responsibilities:
? Prioritize department and department metrics
? Listen to service coordinator's calls daily
? Prepping service coordinators' calls for one-on-one coaching, ie, not following scripts, missed opportunities, customer service performance, etc., ready for management to coach
? Coordinating team meetings over Zoom
? Sorting through applicants and prepping potential Service Coordinator candidates for management interviews
Administrative Duties:
? Daily department reporting check-in and prep any missed daily metrics by agents for management escalation
? Update team numbers for reporting
? Create spreadsheets or outlines for management
? Analyzing numbers and coming up with contest ideas for the team to consistently improve department goals.
Job Qualifications:
? Admin Assistant or customer service experience
? Must be proficient on phones and computers, with strong skills in Excel and Google Sheets, Formulas
? Strong team player
? Professional and polite demeanor
? Friendly and outgoing
? Organized, detailed, and able to multitask
? Experience and knowledge in the automotive industry is a strong plus
? Being bilingual is a strong plus
Please submit your resume for consideration. Salary is commensurate with experience.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Salary Description
$18.00 - $22.00 per hourAbout the company
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