• Job Description

  Req#: 35355
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Competitive Compensation - Quarterly bonuses based on performance included!
  - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, and Prescription, along with life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
  - Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long-Term Disability coverage.
  - Professional Development Opportunities - Participate in training programs, workshops, and conferences.
  - Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
  - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
  
  What to Expect (Job Responsibilities):
  - Answer incoming calls from consumers, including the general public and prospective enrollees, while adhering to confidentiality and privacy policies.
  - Process new applications for healthcare coverage, including eligibility determinations and enrollment into health plans.
  - Track and document all inquiries using applicable systems.
  - Facilitate translation services for non-English speaking callers as needed.
  - Meet Quality Assurance (QA) and other key performance metrics.
  
  What is Required (Qualifications):
  - High school diploma or GED required and 6+ months of relevant professional experience or equivalent combination of education and experience.
  - Proficiency in English and Russian, including speaking, reading, and translation.
  - Strong data entry and telephone skills.
  - Excellent organizational, interpersonal, written, and verbal communication skills.
  - Ability to perform comfortably in a fast-paced work environment.
  
  How to Stand Out (Preferred Qualifications):
  - Previous experience in customer service preferred.
  - Experience with computers, phone systems, and headsets preferred.
  - Ability to execute multiple complex tasks simultaneously.
  
  #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #BilingualJobs
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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