• Job Description

  Req#: BUSIN009244

  Love Your Mondays again!

  Join the Future of Connectivity with Metronet!

  Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.

  Business Account Manager

  Are you passionate about building relationships and driving growth from within?
  
  

  We’re looking for a customer-obsessed Account Manager to join our Business Sales team and focus on expanding and retaining our existing customer base. This isn’t about cold calls and quick wins — it’s about strategic conversations, cross-selling, upselling, and becoming a trusted advisor to your clients.

  If you thrive on solving problems, uncovering opportunities, and delivering long-term value, this is your next big move.

  ESSENTIAL JOB FUNCTIONS:

  • Manage a portfolio of existing business customers, ensuring satisfaction, retention, and growth.
  • Conduct regular account reviews to identify new needs and position Metronet solutions.
  • Drive cross-sell and upsell opportunities aligned with customer goals and business outcomes.
  • Build strong relationships and become the go-to resource for your clients.
  • Use Salesforce and other tools to track engagement, forecast growth, and prioritize opportunities.
  • Collaborate with internal teams to ensure seamless implementation and ongoing support.
  • Meet or exceed targets tied to account expansion and customer retention.
  • Share customer insights to help shape product strategy and service enhancements.
  • Other job-related duties as requested

  JOB QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor’s degree preferred; equivalent experience considered.
  • 2–3 years of B2B account management or sales experience, ideally in telecom or tech.
  • Proficiency in Salesforce and Microsoft Office.
  • Valid driver’s license; travel may be required based on territory.
  • Willingness to work as a team and independently.
  • Must be legally authorized to work in the U.S. and reside in Minnesota

  ADDITIONAL JOB REQUIREMENTS:

  • Proven success in growing existing accounts and driving customer loyalty.
  • Excellent communication, relationship-building, and problem-solving skills.

  Join us and find out what it means to love your career!

  At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

  We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

  Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

  Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

  Metro net is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

  #LI-AF1

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  MetroNet is a customer-focused company providing cutting-edge fiber optic telecommunication services, including high-speed Fiber Internet, full-featured Fiber Phone, and Fiber TV.

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