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Client Care (Sales) Virtual Assistant
6 days agoWhat's your preference?
Job Description
- Req#: CLIEN001187
Employer Industry: Home Inspection Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and engaging work environment that values work-life balance
- Chance to make a positive impact on clients during significant life decisions
- Collaborative, inclusive, and growth-driven culture
- Work remotely while being part of a distributed team
What to Expect (Job Responsibilities):
- Handle incoming sales-related calls with the goal of booking inspections and providing prompt, professional assistance
- Provide quotes, schedule inspections, and respond to inquiries from non-call channels (e.g., emails, texts)
- Conduct outbound sales follow-ups on unscheduled orders to increase bookings and conversions
- Educate clients and real estate agents on services and inspection options that best meet their needs
- Actively upsell ancillary services to enhance scheduled inspections
What is Required (Qualifications):
- High school diploma, GED, or equivalent
- Proficient phone skills, with the ability to engage clients professionally and build rapport
- Strong written and verbal communication skills, including active listening and a friendly, helpful communication style
- Ability to adapt to changing business needs, processes, and technologies
- Reliable high-speed internet connection
How to Stand Out (Preferred Qualifications):
- Experience working remotely and within a distributed team
- Proficiency with computers, mobile devices, and customer service software
- Previous call center, sales, or customer service experience
#HomeInspection #CustomerService #RemoteWork #CareerGrowth #SalesOpportunity
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