• Job Description

  Req#: 1430298

  Consulting Manager – Global Business Services (GBS) - Bangalore

  Job Role

  This role involves providing objective advice, expertise, guidance, and specialist skills with the aim of achieving the project targets. The Manager will mainly work with the EY team to:

  • Lead client Global Business Services (GBS) engagements covering Sourcing Strategy, Outsourcing Advisory, Location Advisory, GBS Operating Model Design, GBS Implementation, Program Management, and GBS Optimization
  • Design the GBS target operating model (TOM) for future state processes for various functions (Finance, HR, Procurement, IT, and others)
  • Identify gaps and areas of improvement/transformation across the operating model
  • Manage activities such as engagement economics and receivables, project resources, and team utilization
  • Lead the delivery/execution of high-quality deliverables and manage service quality, brand, and client expectations
  • Participate in business development initiatives and c ontribute to brand development by writing articles, developing thought leadership and point-of-views by demonstrating significant industry/solution expertise
  • Resolving people issues, building a high-performing team, mentoring and coaching team members, supporting people development through guidance and feedback
  • Ensure compliance to the firm’s standards, processes, and policies and contribute to the firm’s initiatives in enhancing market leadership & growth, quality, people agenda, and consulting operational excellence
  • Manage senior external/internal stakeholders independently

  Professional Background

  • 8 to 10 years of relevant post-MBA experience – Consulting experience with Big 4 (preferred), Outsourcing Service Provider (Business excellence / Solution Design & Implementation / Sales), and Global Capability Centres (Process excellence / Transition / Transformation)
  • GBS Transformation experience across Finance, HR, IT, Procurement, industry-specific services
  • In-depth knowledge of current GBS, offshoring & outsourcing trends, and leading practices
  • Process optimization experience in areas like Lead to Order (L2O), Order to Cash (O2C), Record to Report (R2R), Procure to Pay (P2P), Hire to Retire (H2R)
  • Experience in delivery of engagements involving Operating model design, shared services setup/implementation, process transformation, GBS optimization, location advisory, business diagnostics, business case analysis and planning, sourcing strategy, outsourcing / offshoring strategy, shared service transformation, design of SLAs, process KPIs, and reporting requirements
  • Should have worked in any one or more of the following industry verticals – Manufacturing, Technology, Consumer Goods, Retail, Industrial, Media, Life Sciences, Oil & Gas
  • Experience in supporting engagement sales cycle including technical and commercial proposals
  • Relevant consulting experience is preferred

  Location : Bangalore (also open for Mumbai / Pune / Hyderabad)

  What working at EY offers

  EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

  About EY

  As a global leader in assurance, tax, transaction, and advisory services, we’re using the finance products, expertise, and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

• About the company

  EY provides consulting, assurance, tax and transaction services that help solve our client’s toughest challenges and build a better working world for all.

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