• Job Description

  Req#: 73802

  Description

  This position is primarily remote. Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week.

  Join Liberty Mutual’s Procurement team supporting Claims Services in Personal Lines. This Contracts Manager role leads supplier contracting engagements from intake through signature and ongoing updates, partnering closely with Claims stakeholders, Category Strategy, Legal, and Security and Privacy. You will shape clear, practical agreements that protect Liberty Mutual, enable high quality claims operations, and keep vendor engagements moving efficiently.

  As the primary point of contact for supplier contracting engagements, the Contracts Manager serves as the main liaison between internal stakeholders and external vendors, providing strategic guidance, driving issues to resolution, managing procurement engagement and vendor risks, and promoting stakeholder satisfaction.

  The Contracts Manager manages multiple contracts and competing priorities simultaneously, maintaining organized tracking of deliverables, approvals, deadlines, and outstanding negotiation items to support timely execution. Core responsibilities include drafting, reviewing, and negotiating documents such as Master Services Agreements, Statements of Work, Service Level Metrics and Performance Guarantees, Third Party Information Security addenda, and Data Privacy addenda.

  The Contracts Manager follows established procedures, policies, and templates to manage procurement activities, vendor risk, and compliance efficiently, and collaborates with legal counsel on negotiations, particularly for agreements involving sensitive data and security risks. They also ensure that finalized contracts are shared with internal stakeholders and that feedback is obtained and addressed to confirm required compliance and stakeholder alignment.

  Required Skills and Experience

  Success in this role requires expertise in legal terminology, contract terms and conditions, procurement processes, and industry standards and best practices. Ideal candidates possess strong analytical skills, keen attention to detail, and the ability to clearly explain contract issues to stakeholders and vendors. Prior experience managing contracts for claims related services is beneficial.

  • Strong stakeholder management and relationship building skills.
  • Proven negotiation skills and ability to resolve contract disputes, especially involving security and privacy.
  • Excellent organizational and multitasking skills with experience managing multiple contracts and priorities.
  • Exceptional verbal and written communication skills, with the ability to explain contract matters clearly.
  • Ability to adapt to changing requirements and feedback, particularly regarding data privacy, security, and third-party risk management.
  • Experience with contract management platforms and systems. Familiarity with contract databases is a plus.

  Qualifications

  • Bachelor’s degree in business or related field, or equivalent work experience.
  • 5 to 7 years of relevant experience in legal and/or contracts, specifically commercial contract terms and procurement agreements.
  • Experience supporting claims-related vendor contracts and insurance industry knowledge is considered a plus.

  About Us

  Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded inevery aspect of our culture and reflected in everyday interactions. This comes to life through comprehensivebenefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

• About the company

  At Liberty Mutual, we want to help you embrace today and confidently pursue tomorrow. We’ve spent more than 100 years creating innovative insurance products, services, ideas and technologies to meet the world’s ever-changing needs—breaking away from old mindsets and thinking outside of traditional insurance roles. Why? Because we’re committed to transforming our industry in order to create peace of mind for our customers.

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