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Credit Analyst - Michigan
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Job Description
- Req#: R13352
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $29.94 per hour based on experience
- Uncapped monthly bonus potential based on individual performance, targeting 25% of base wages earned
- Excellent benefits package including 401(K) match, adoption assistance, parental leave, and tuition reimbursement
- Flexible work-from-home option with occasional travel to the office in Southfield, Michigan
- Strong commitment to career growth with a record of promoting from within
- Supportive and inclusive workplace culture that values collaboration and innovation
What to Expect (Job Responsibilities):
- Handle phone calls, providing exceptional service to stakeholders while managing inquiries
- Review and validate information through document review and communication to facilitate compliant funding
- Maintain relationships with dealers by resolving inquiries and managing pipeline issues
- Welcome and onboard new dealers, assisting them with initial funding needs
- Complete additional duties as assigned while adhering to attendance policies
What is Required (Qualifications):
- Bachelor’s degree or equivalent experience, or 4 years of continuous experience in loan underwriting or document review in a high-volume call center environment
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to remain compliant with policies, processes, and legal guidelines
- Availability to work Saturday shifts and mandatory overtime during peak seasons
- Experience in customer service within a call center environment (for candidates without a Bachelor’s degree)
How to Stand Out (Preferred Qualifications):
- Previous interaction with auto dealers in current or past roles
- Experience reviewing contracts or legal documents with strong attention to detail
- Ability to interpret and apply existing rules and guidelines to make informed decisions
#FinancialServices #CustomerService #CareerGrowth #RemoteWork #InclusiveWorkplace
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