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Cunard Partner Support Specialist - REMOTE - US
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Job Description
- Req#: 11044
Employer Industry: Cruise Line Industry
Why consider this job opportunity:
- Salary range up to $30.96 per hour
- Opportunities for cruise and travel privileges for you and your family
- Comprehensive health benefits including 401(k) and employee stock purchase plan
- Access to training and professional development programs, including tuition reimbursement
- Fully remote position, allowing flexibility in work location
- A culture focused on compliance, environmental protection, and employee well-being
What to Expect (Job Responsibilities):
- Provide customer service support to National Accounts, Field Sales, and travel agents on sales topics such as pricing and booking inquiries
- Log, audit, and monitor co-op marketing requests, ensuring compliance with guidelines and managing timely payment processing
- Review marketing materials to ensure accuracy and alignment with sales strategies
- Coordinate sales events, managing logistics such as invitations, RSVPs, and internal coordination
- Manage port functions, including invitations and RSVP tracking for ship visits
What is Required (Qualifications):
- Solid understanding of travel industry operations, particularly related to travel agencies and cruise lines
- Familiarity with sales processes, co-op marketing, and event coordination
- Working knowledge of CRM platforms (e.g., Salesforce) and booking systems
- Strong verbal and written communication skills
- Excellent organizational and multitasking skills with a high attention to detail
How to Stand Out (Preferred Qualifications):
- Experience in contract administration and agency incentive structures
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
- Analytical skills for interpreting data and generating reports
- Ability to troubleshoot and resolve issues independently
- Customer-centric mindset with a proactive approach to problem-solving
#CruiseIndustry #CustomerService #RemoteWork #CareerOpportunity #TravelBenefits #SalesSupportAbout the company
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