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Customer Success Manager, Nursing Health Education (Remote)


Pay$53900.00 - $89800.00 / year
LocationMissouri
Employment typeFull-Time
  • Job Description

      Req#: R107494
      Employer Industry: Education Technology

      Why consider this job opportunity:
      - Salary up to $89,800
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits tailored to your location
      - Supportive and collaborative work environment
      - Chance to make a positive impact on educators and student outcomes

      What to Expect (Job Responsibilities):
      - Provide faculty with onboarding, in-depth training, and consultation on best practices to achieve product optimization
      - Guide faculty through varying customer journeys
      - Provide proactive outreach and support
      - Respond effectively to inbound customer inquiries and concerns
      - Monitor product usage to identify intervention opportunities

      What is Required (Qualifications):
      - Prior experience in education, training, sales, support, communications field, or digital media/communications
      - Experience solving complex problems, demonstrating attention to detail, and researching technical issues
      - Excellent organizational skills and high attention to detail
      - Strong verbal, written, and presentation skills
      - Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)

      How to Stand Out (Preferred Qualifications):
      - Experience in customer success or account management within the education sector
      - Familiarity with digital learning tools and technologies
      - Ability to analyze data to inform decision-making
      - Strong interpersonal skills and ability to build relationships with diverse stakeholders

      #EducationTechnology #CustomerSuccess #CareerOpportunity #CompetitivePay #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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