Rubicon

Customer Success Manager, Smart City (Remote – Mid-Atlantic Area)


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: CUSTO001937
      Employer Industry: Waste Management Technology

      Why Consider this Job Opportunity:
      - Salary up to $100k
      - Opportunity for career advancement and growth within the organization
      - Work remotely in the Mid-Atlantic Area
      - Fully paid medical premiums for all full-time employees and their dependents
      - Unlimited Paid Time Off
      - Supportive and collaborative work environment

      What to Expect (Job Responsibilities):
      - Ensure government partners fully adopt, use, and leverage the RUBICONSmartCity software
      - Build relationships with government staff and municipal leadership
      - Advocate for the customer and balance internal and external stakeholder expectations
      - Analyze data and create visualizations to support decision-making
      - Provide excellent customer service and support to SaaS clients

      What is Required (Qualifications):
      - Minimum 8 years of work experience
      - Experience in account management or customer success
      - Knowledge within the sanitation industry
      - Tech-savvy with experience in SaaS technology
      - Strong communication and organizational skills

      How to Stand Out (Preferred Qualifications):
      - 2 years of routing and logistics experience
      - Experience with artificial intelligence and machine learning
      - Strong data analysis skills using Excel, PowerBI, or other tools

      #WasteManagement #CustomerSuccess #TechSavvy #RemoteWork #CareerGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Rubicon Technologies, LLC, commonly known as Rubicon, is a software company focused on waste and recycling.