• Job Description

  Req#: 7492316
  Employer Industry: Technology and Logistics
  
  Why consider this job opportunity:
  - Base salary range of $54,700 - $102,000 USD, with total on-target earnings up to $117,000 USD
  - Opportunities for sales commission and bonuses
  - Comprehensive benefits package including 401(k) with employer matching, paid parental leave, and wellness benefits
  - Flexible work environment with a mix of in-office and remote work
  - Chance to work with a dynamic team focused on customer success and long-term growth
  
  What to Expect (Job Responsibilities):
  - Manage a portfolio of customers, ensuring strong customer health and adoption while achieving retention revenue targets
  - Develop success plans to help customers achieve their objectives and build strong relationships with stakeholders
  - Maintain data integrity and analyze key metrics to optimize revenue and demonstrate business value
  - Provide expertise on the In-Store platform and assist clients with product adoption and optimization
  - Collaborate cross-functionally to ensure quality and thoughtful product delivery to clients
  
  What is Required (Qualifications):
  - 3+ years of experience in Customer Success, Account Management, or a related customer-facing role
  - Strong written and verbal communication skills, capable of engaging stakeholders at all levels
  - Experience managing multiple priorities or projects simultaneously with attention to detail
  - A customer-first mindset with a passion for thoughtful problem-solving
  - Ability to work effectively in collaborative, cross-functional environments
  
  How to Stand Out (Preferred Qualifications):
  - Experience in the hospitality industry or with hospitality-related software
  - Proven track record of driving customer retention and growth
  - Familiarity with data analysis tools and techniques
  - Strong negotiation skills and experience influencing executive audiences
  - Previous experience in a fast-paced, technology-driven environment
  
  #Technology #CustomerSuccess #Logistics #CareerGrowth #FlexibleWork
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  The best remote jobs for you

Notice