• Job Description

  Req#: 8a78839e99cae871019a17eb436a296f
  Employer Industry: Hospitality Technology Solutions
  
  Why consider this job opportunity:
  - Salary up to $70,000 per year
  - Full medical, dental, and vision coverage
  - Unlimited access to professional training and development
  - Flexible Paid Time Off and a wellness program with up to a $900 incentive
  - Opportunity to work in a dynamic team focused on reshaping the hospitality industry through technology
  - Collaborative and supportive work environment with free snacks and quarterly personal use gifts
  
  What to Expect (Job Responsibilities):
  - Serve as the primary point of contact for customers, managing their adoption and overall success journey
  - Drive customer retention by understanding client goals and delivering tailored solutions
  - Conduct regular check-ins, business reviews, and product feedback sessions with clients
  - Collaborate with customers on continuous optimization efforts and configuration changes
  - Work closely with Sales on expansion opportunities and assist with contract negotiations and renewals
  
  What is Required (Qualifications):
  - Previous experience working in a SaaS organization
  - Background in Account Management or Customer Success
  - Bachelor’s degree and/or 3+ years of directly related experience
  - Working knowledge of the vacation rental or short-term rental industries
  - Excellent communication skills and ability to work with executive-level clients
  
  How to Stand Out (Preferred Qualifications):
  - Project management and hospitality experience
  - Demonstrated ability to overcome obstacles and achieve goals
  - Highly organized with excellent time management and prioritization skills
  - Passionate about client service with a desire for continuous improvement
  - Collaborative team player with a respectful attitude
  
  #HospitalityTechnology #CustomerSuccess #SaaS #CareerGrowth #DiversityAndInclusion
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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