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Job Description
- Req#: 19884
Employer Industry: Health Plan and Healthcare Services
Why consider this job opportunity:
- Salary of $14 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on member experiences
- Flexible work hours with potential for remote work options
What to Expect (Job Responsibilities):
- Review incoming Grievance and Appeals documents for completeness and relevance
- Accurately identify and assign the correct Line of Business (LOB) based on client and regulatory definitions
- Determine and classify dispute types following client-specific guidelines
- Access multiple client systems to retrieve and validate member information
- Adhere to HIPAA and data privacy requirements when handling protected health information (PHI)
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Attention to detail with the ability to identify discrepancies and missing information
- Strong organizational skills to meet established productivity and quality standards
- Ability to follow client-specific workflows and standard operating procedures
How to Stand Out (Preferred Qualifications):
- Experience with data entry or customer service in a healthcare-related field
- Knowledge of HIPAA regulations and data privacy practices
- Familiarity with client systems and portals used in healthcare services
#HealthcareServices #DataEntry #CustomerService #CareerOpportunity #HIPAACompliance
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