• Job Description

  Req#: 507788WD

  Line of Service

  Advisory

  Industry/Sector

  Not Applicable

  Specialism

  Oracle

  Management Level

  Senior Manager

  Job Description & Summary

  A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.
  
  Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Oracle investment by managing the support and continuous transformation of their solutions in the areas of finance operations, human capital management, supply chain management, reporting and analytics and governance, risk and compliance.

  To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

  As a Senior Manager, you'll lead a team of problem solvers, helping to solve complex business issues from strategy to execution.The role will include deal support of managed services proposed engagements including data gathering, analyzing, effort and cost estimating plus contributing to proposal content and client-facing activities during the sales process. PwC Professional skills and responsibilities for this management level include but are not limited to::

  • Collaborate effectively with others.

  • Work with proposal response team to interpret customer defined or implied requirements against our solutions and delivery capabilities

  • Engage with customer stakeholders and others to validate service requirements, consider solution options, and identify service integration requirements

  • Work with global delivery teams, including offshore acceleration centers and third parties to confirm resource availability to meet solution requirements

  • Identify all support costs and populate cost models accurately for full visibility of costs related to transitioning and delivering the service over the contract term

  • Identify and mitigate solution risks

  • Support sales activity in presenting our solution approach and methods to customer stakeholder groups (discovery sessions and orals)

  • Develop and maintain solution estimation tools

  • Gather standard content from multiple sources to provide input to RFI/RFP response documents

  • Update/maintain repository of standard content response samples for future reference

  Required Skills:

  Job Experience: Ideally, candidates will have led service transition or service delivery for 5+ years, and/or have 5+ years of developing managed services solutions for Managed Services engagements. Additionally, the candidate will have 15 to 18 years of overall technology consulting delivery and sales experience.

  Technical Background: Experience and understanding of Managed Services support, able to define and evaluate solution options and variations to realize a well-rounded solution. Proficient in developing proposals for Application and Cloud/Infrastructure Managed Services solutions specific to Oracle Cloud

  Education: Bachelor’s degree required

  Personal Attributes: The candidate will be an experienced sales or delivery professional and demonstrate the following skills and capabilities:

  • Numerical Analysis: Comfortable working with estimating, costing and working with pricing models. Demonstrates strong analytical skills, ability to analyze customer provided data

  • Communication Skills: Demonstrates a structured and clear approach to written and oral communication. Able to communicate potentially complex solutions to less technical people and to clients.

  • Team Player: Proven ability to work within a team, contributing to the success of the team while making a personal contribution.

  • Deals with Ambiguity: Able to define solutions even when all the required information is not available. Documents reasonable assumptions as needed.

  • Time Management: Works in an organized manner with an ability to balance multiple pursuits/projects. Able to complete tasks according to deadlines.

  Ability to Travel: Travel to client locations is not may be required

  Experience: 16+ years

  Key Skills: Oracle Cloud Technical/OIC/VBCS/JCS/APEX/Oracle Analytics Cloud(OAC)/FAW/IOT/Blockchain

  Educational Qualification: BE / B Tech / MCA / M Tech

  Job Description

  As a Senior Manager, you'll work as part of a team of problem solvers, leading to solving complex business issues from strategy to execution. You will have the opportunity to work alongside CEOs, CFOs and Controllers to optimize the structure of their finance functions and improve their contribution to the business. You will support clients by addressing the challenges of achieving appropriate standards of control, efficient back-office opportunities, and support to the business through insights. You would help clients by executing strategies to reduce functional and operational complexity through streamlined processes, optimized use of technology, and efficient use of resources to deliver cost effective, high quality services to all stakeholders. Specific responsibilities include but are not limited to:

  • Client Account Management

  • Risk Analysis

  • Escalation & Leads Management at Client level

  • Weekly/Monthly Client metrics reporting

  • Project Metrics maintenance

  • Continuous improvement proposals

  • Best practices / KR / People initiatives

  • Review quality metrics across different projects

  • Cross Training/Upskilling

  • Skill gap assessment based on pipeline & Capability development

  • Automation and Innovation for Client Business

  • Coach team members on cultural, technical and professional expectations of the Client.

  • Good experience with proposal activities like RFI/RFP analysis and delivery, RAID analysis, resource and effort estimation.

  • Participate in and lead aspects of the proposal development and writing processes, drive business development activities, develop point of view and contribute to overall thought leadership

  • Provide strategic direction across the account / project to deliver a superior client experience.

  • Support the engagement team in managing engagement risk and project economics

  • Adopting and developing assets and products, usually technology enabled, to accelerate business development and delivery

  • Prepare, review, and ensure engagement deliverables meet PwC and client quality expectations

  • Develop new skills outside of comfort zone

  • Actively participate in staff recruitment and retention activities

  • Coach others, recognize their strengths, and encourage them to take ownership of their personal development

  • Continue to develop internal relationships and the PwC brand.

  • Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.

  • Actively engage in cross competency work and contribute to COE activities.

  • Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented

  • 15 ~ 20 years of experience of Oracle Applications/Fusion Cloud Applications.

  • Strong experience in development in Oracle Cloud Technical

  Mandatory Skills - OIC / VBCS / BI Publisher / OTBI / PLSQL

  Preferred - BICC / JCS/APEX//IOT/Blockchain

  • Full lifecycle ERP Projects / Delivery Management experience across industries like Manufacturing, Banking, Infrastructure and so on.

  • Project Management experience in a consulting / IT Services environment.

  • Prior experience as Project Lead / Manager is a must.

  • Strong Release Management skills to manage the release process.

  • Strong experience in Oracle Cloud implementation with good command on Apex programming, Triggers, Configurations, SOAP Services and REST API Services.

  • Exposure to data analytics and reporting is definitely advantageous.

  • Should be able to understand and articulate business requirements and propose solutions after performing appropriate due diligence.

  • Having knowledge on up to date trending technologies in the market.

  • Solid understanding of Enterprise Structures and ability to guide the team where necessary.

  • High level knowledge of end-to-end integration of different Modules like Finance, SCM, HCM, OTL and other 3rd party custom tools.

  • Deliver and track the delivery of issue resolutions to meet the SLA’s and KPI’s.

  • Strong communication, presentation, analytical and problem-solving skills.

  • Strong people and team management experience.

  • Sound knowledge of security and governance.
    

  Managed Services - Application Evolution Services

  At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients’ better.

  Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.

  Within our global Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.

  As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

  
  

  Education (if blank, degree and/or field of study not specified)

  Degrees/Field of Study required:

  Degrees/Field of Study preferred:

  Certifications (if blank, certifications not specified)

  Required Skills

  Optional Skills

  Desired Languages (If blank, desired languages not specified)

  Travel Requirements

  Not Specified

  Available for Work Visa Sponsorship?

  No

  Government Clearance Required?

  No

  Job Posting End Date

• About the company

  PricewaterhouseCoopers is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand.

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