• Job Description

  Req#: C9230-25-0204?language=en&page=107&sort=publicationDateDesc

  Job summary

  Deputy Operational Manager

  37.5 hours per week

  Permanent

  Salary: £46,148 - £52,809 per annum

  Closing Date: 6 June 2025

  Interview Date: 11 June 2025

  **This post may close early due to high numbers of applications, so you are advised to apply promptly. **

  All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

  A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

  We welcome applications from the Armed Forces Community - get in touch to find out more

  #JoinTeamEliot

  An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Directorate of Surgery at George Eliot Hospital as a Deputy Operational Manger.

  The Directorate of Surgery covers; Trauma & Orthopaedics, Urology, Breast Surgery, Lower GI and General Surgery, Plastics, Audiology, Oral, ENT and Ophthalmology. You will be joining a team of two other Deputy Operational Mangers, reporting into the Operational Management team.

  Main duties of the job

  The postholder will support the management of day-to-day operational issues in the services assigned to them, and will have responsibility for providing management and leadership to the operational and administrative and clerical teams.

  The postholder will enable the successful delivery of high quality services for the people of North Warwickshire, and will ensure that systems and process that enable the team to function effectively are successfully embedded within the service.

  Successful candidates will have strong interpersonal and communication skills, be well organised, innovative with the ability to work well autonomously as well as part of a team and will be committed to improving services for our local population.

  Please note candidates are required to present original certificates for qualifications at interview stage, as well as all forms of identification as requested.

  To discuss this role further please contact Dimitris Zafeiriou, phone: 07717367573 or email Dimitrios.Zafeirou@geh.nhs.uk. Alternatively any of the Operational Management Team in the Directorate of Surgery.

  About us

  Here at George Eliot our vision to' excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

  Effective Open Communication

  excellence and safety in everything we do

  Challenge but support

  Expect respect and dignity

  Local health that inspires confidence

  Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

  Details

  Date posted

  23 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 7

  Salary

  £46,148 to £52,809 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  230-43312624-SUR-A

  Job locations

  George Eliot Hospital NHS Trust

  College Street

  Nuneaton

  CV10 7DJ

  
  

  Job description

  Job responsibilities

  Support the General Manager in the development and provision of a comprehensive, high quality, patient centred care service within the resources available. The post has key functions: responsibility for the improvement and delivery of targets related to inpatient and outpatient speciality management within the Directorate of Surgery. Responsible in delivering performance against financial and activity targets; leading the development and delivery of service strategy; organisational development and the management of risk within the Directorate of Surgery.

  • Ensuring clear communication providing and receiving complex sensitive information.
  • Uses specialist knowledge across a range of work procedures to implement robust policies for own work area and proposes changes as applicable, to deliver business objectives and agreed targets.
  • Collaborating with Service Leads, Operational Manager, Matrons and the Clinical Director to ensure sound operational management of all areas with robust systems that are continuously improved.
  • Lead the delivery of operational performance of specialities within the speciality and acute medicine directorate to achieve delivery of national and local targets, the development and delivery of improvement plans and reengineering of roles/models of care.
  • In liaison with the General Manager and the directorate Financial Business Partner agree and deliver against financial and activity profiles for relevant specialities, identify risks and implement and review risk reduction strategies.
  • Responsible for departmental budget and lead Implementation and review robust systems and processes so that speciality budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions.
  • Responsible as line manager for HR function and implement HR and governance strategies and policies within relevant specialities in order to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions.
  • Form links with the Bed Management team to ensure effective use of available resources for the directorate.
  • Uses analytical skills involving complex facts or situations and judgement to interpret comparisons and benchmarking.
  • The post holder will work independently to decide how results or service improvement are best achieved referring where necessary to external reference points.
  • Responsible for the improvement and delivery of targets by ensuring effective and efficient operation of the specialities within the acute and specialist medicine directorate.
  • Plan and organise a broad range of complex activities including the formulation of plans.
  • Collaborate with the General Manager in managing staff within the directorate, including regularly reviewing establishments and skill mix in collaboration with clinical leads, Matrons and the Clinical Director to ensure organisational efficiency and clinical excellence.
  • Implement and review robust arrangements within relevant specialities to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, major emergencies and mechanical failures.
  • Responsible for data entry, text processing and storage of data onto data bases.
  • Take part in the daily surgical escalation manager of the day rota.

  For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

  Job description

  Job responsibilities

  Support the General Manager in the development and provision of a comprehensive, high quality, patient centred care service within the resources available. The post has key functions: responsibility for the improvement and delivery of targets related to inpatient and outpatient speciality management within the Directorate of Surgery. Responsible in delivering performance against financial and activity targets; leading the development and delivery of service strategy; organisational development and the management of risk within the Directorate of Surgery.

  • Ensuring clear communication providing and receiving complex sensitive information.
  • Uses specialist knowledge across a range of work procedures to implement robust policies for own work area and proposes changes as applicable, to deliver business objectives and agreed targets.
  • Collaborating with Service Leads, Operational Manager, Matrons and the Clinical Director to ensure sound operational management of all areas with robust systems that are continuously improved.
  • Lead the delivery of operational performance of specialities within the speciality and acute medicine directorate to achieve delivery of national and local targets, the development and delivery of improvement plans and reengineering of roles/models of care.
  • In liaison with the General Manager and the directorate Financial Business Partner agree and deliver against financial and activity profiles for relevant specialities, identify risks and implement and review risk reduction strategies.
  • Responsible for departmental budget and lead Implementation and review robust systems and processes so that speciality budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions.
  • Responsible as line manager for HR function and implement HR and governance strategies and policies within relevant specialities in order to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions.
  • Form links with the Bed Management team to ensure effective use of available resources for the directorate.
  • Uses analytical skills involving complex facts or situations and judgement to interpret comparisons and benchmarking.
  • The post holder will work independently to decide how results or service improvement are best achieved referring where necessary to external reference points.
  • Responsible for the improvement and delivery of targets by ensuring effective and efficient operation of the specialities within the acute and specialist medicine directorate.
  • Plan and organise a broad range of complex activities including the formulation of plans.
  • Collaborate with the General Manager in managing staff within the directorate, including regularly reviewing establishments and skill mix in collaboration with clinical leads, Matrons and the Clinical Director to ensure organisational efficiency and clinical excellence.
  • Implement and review robust arrangements within relevant specialities to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, major emergencies and mechanical failures.
  • Responsible for data entry, text processing and storage of data onto data bases.
  • Take part in the daily surgical escalation manager of the day rota.

  For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

  Person Specification

  Experience and Knowledge

  Essential

  • Degree or equivalent level of ability gained through substantial NHS experience in a management setting
  • Evidence of continued professional development
  • Information analysis, business planning in a multi-disciplinary setting
  • Experience of dealing with staff management issues
  • Awareness of current NHS issues
  • Sound leadership abilities

  Desirable

  • Evidence of service delivery within a healthcare setting
  • Experience of Project management
  • Track record in managing and delivering change programs

  Qualification(s) and Professional Training

  Essential

  • Educated to degree level or equivalent experience
  • Specialist knowledge across a range of work procedures
  • Postgraduate Qualification or equivalent

  Other

  Essential

  • Please see Person Specification

  Desirable

  • Please see Person Specification

  Skills and Abilities

  Essential

  • Please see Person Specification

  Desirable

  • Please see Person Specification

  Personal Qualities

  Essential

  • Please see Person Specification

  Desirable

  • Please see Person Specification

  Person Specification

  Experience and Knowledge

  Essential

  • Degree or equivalent level of ability gained through substantial NHS experience in a management setting
  • Evidence of continued professional development
  • Information analysis, business planning in a multi-disciplinary setting
  • Experience of dealing with staff management issues
  • Awareness of current NHS issues
  • Sound leadership abilities

  Desirable

  • Evidence of service delivery within a healthcare setting
  • Experience of Project management
  • Track record in managing and delivering change programs

  Qualification(s) and Professional Training

  Essential

  • Educated to degree level or equivalent experience
  • Specialist knowledge across a range of work procedures
  • Postgraduate Qualification or equivalent

  Other

  Essential

  • Please see Person Specification

  Desirable

  • Please see Person Specification

  Skills and Abilities

  Essential

  • Please see Person Specification

  Desirable

  • Please see Person Specification

  Personal Qualities

  Essential

  • Please see Person Specification

  Desirable

  • Please see Person Specification

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  George Eliot Hospital NHS Trust

  Address

  George Eliot Hospital NHS Trust

  College Street

  Nuneaton

  CV10 7DJ

  
  

  Employer's website

  http://www.geh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  George Eliot Hospital NHS Trust

  Address

  George Eliot Hospital NHS Trust

  College Street

  Nuneaton

  CV10 7DJ

  
  

  Employer's website

  http://www.geh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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