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Job Description
- Req#: A1068-24-0007?language=en&page=587&sort=publicationDateDesc
- Good standard of general education
- Working within a GP Practice.
- Previous Management experience.
- Good standard of general education
- Working within a GP Practice.
- Previous Management experience.
Job summary
Job summary
An exciting opportunity has arisen for a highly motivated person to join our friendly, forward thinking team at Towcester Medical Centre. You will report to our Practice Manager, and be responsible for supporting the Practice Manager in the day-to-day operations of the Practice, ensuring that we provide high-quality care to our patients.
Main duties of the job
a. Supporting the practice manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
b. Providing leadership and guidance for the administrative and reception staff
c. Ensuring staff adhere to policy and procedure at all times
d. Complete staff 121s & appraisals
e. Line manage all administrative and reception staff
f. Plan, implement and manage timetables for the entire clinical team
g. Handle complaints in line with practice policy and complete annual complaints returns
h. Log and record significant events and ensure that that lessons are learned and shared as appropriate
i. Manage practice recruitment processes including advertising, shortlisting, interviewing, DBS checks, references and on boarding
j. Take ownership of issues and projects that do not have an existing place in the organisation
k. Use initiative and problem solving skills
l. Join PPG meetings and liaise with PPG as appropriate
m. Actively encouraging and promoting the use of patient online services
n. Maintain the practices Facebook, website & NHS choices site.
o. Manage work streams such as Mailboxes, document management, Accurx, task lists and other work to ensure it is dealt with appropriately & in a timely manner.
p. Minute & Organise MDT Meetings.
q. Work with other managers and staff to ensure the smooth organisation and running of Flu, QOF & any other NHS, PCN or ICB scheme
About us
We are a successful and friendly GP practice in rural Northamptonshire. We have over 11,000 patients, 5 partners, 3 salaried GPs, and a strong support team of Nurses, Administrative & ARRS staff.
Date posted
22 April 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A1068-24-0007
Job locations
Link Way
Towcester
Northamptonshire
NN12 6HH
6a Lumber Lane
Paulerspury
Towcester
Northampton
NN12 7ND
Job descriptionJob description
Job responsibilities
To support the practice manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a positive, safe and effective working environment.
Through innovative ways of working, drive to achieve NHS targets and changes within a profitable, efficient practice environment, supporting the management team in promoting Equality, Diversity & Inclusion, Quality & Continuous improvement, Confidentiality, Collaborative Working, Service Delivery, Learning and Development, and ensure the practice complies with CQC regulations.
Job responsibilities
To support the practice manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a positive, safe and effective working environment.
Through innovative ways of working, drive to achieve NHS targets and changes within a profitable, efficient practice environment, supporting the management team in promoting Equality, Diversity & Inclusion, Quality & Continuous improvement, Confidentiality, Collaborative Working, Service Delivery, Learning and Development, and ensure the practice complies with CQC regulations.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Qualifications
Essential
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Towcester Medical Centre
Address
Link Way
Towcester
Northamptonshire
NN12 6HH
Employer's website
https://www.towcestermedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Towcester Medical Centre
Address
Link Way
Towcester
Northamptonshire
NN12 6HH
Employer's website
https://www.towcestermedicalcentre.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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