• Job Description

  Req#: 5402011
  Salary : $40,248.00 Annually
  Location : Statewide, CO
  Job Type: Full Time
  Job Number: TAA-03127-06.2026
  Department: Department of Revenue
  Division: Motor Vehicles - Driver Control
  Opening Date: 07/09/2026
  Closing Date: 7/20/2026 5:00 PM Mountain
  FLSA: Determined by Position
  Type of Announcement: This position is open only to Colorado state residents.
  FLSA Status: Non-Exempt; position is eligible for overtime compensation.
  Department Contact Information: Nicole Hartog, HR Analystnicole.hartog@state.co.us
  Primary Physical Work Address: This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits, including the office at 2829 W Howard Place, Denver, CO 80204.
  How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
  
  Department Information
  The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
  
  The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!
  Helpful tips for applying:
  
  Applying for a Job with the State of Colorado.
  
  What Happens After You Apply.
  
  Description of Job
  The Division of Motor Vehicles (DMV) provides services used by nearly every resident of the State. Colorado residents utilize identification, driver, and vehicle services at State and County offices to obtain identification cards, driver licenses, vehicle registrations, titles, and other related services. Additionally, the DMV licenses and provides oversight of private businesses and government organizations that provide driver and emission testing services. Finally, the division works closely with other state agencies and programs to provide information and education to serve the public and encourage voluntary compliance.
  The Division of Motor Vehicle's Express Consent Unit is seeking an administrative professional with strong customer service and research skills to support other professionals with routine departmental duties. If your interest is piqued, read below to learn more about this exciting opportunity!
  Employees assigned to the Express Consent Unit work together to administer motor vehicle statutory requirements affecting driver's privilege, image motor vehicle related data and provide documentation through data entry and electronic imaging. Further, the Unit assists outside Law Enforcement Agencies in the completion of Express Consent Affidavit and Notice of Revocation as well as answering inquiries by individuals who may have DUI's or may be under revocation.
  The purpose of this position is to function as an Administrative Assistant II responsible for translating and clarifying Colorado Motor Vehicle statutes, departmental administrative procedures and policies to customers. Specific duties and responsibilities include, but are not limited to:
  
  • Answering questions on incoming calls and emails from drivers, attorneys, hearing officers, Driver License Offices and Law Enforcement agencies, etc., concerning administrative processes;
  • Researching, correcting and updating driver history records;
  • Resolving problems with driver records to include Express Consent Documents, Insurance Affidavits and Child Support;
  • Data entry into databases and spreadsheets;
  • Reviewing and entering State Child Support compliances and recissions;
  • Providing analysis of DUI /Express Consent, Insurance Affidavits and Hit & Run suspension notifications submitted by Law Enforcement Agencies for data entry to initiate department action;
  • Processing hearing requests from drivers and attorneys;
  • Provide drivers and attorneys with documents received from Law Enforcement agencies; and
  • Review / audit cases for accuracy prior to forwarding to the hearing division for scheduling.
  
  Remote work information:
  • This position is designated as remote but may be required to work from a department office building location based on business needs.
  • Employees are responsible to provide and maintain a home office or other suitable remote work location as well as Internet and a secure Wi-Fi connection.
  • All performance expectations, productivity, and policy adherence requirements apply to remote work from home in the same manner as those assigned to an office.
  
  Check out our DMV video: https://youtu.be/9isQWl9grYc
  
  Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
  Residency Requirement:
  This posting is only open to residents of the State of Colorado at the time of submitting your application.
  Class Code & Classification Description:
  G3A3XX
  Minimum Qualifications:
  
  Experience Only:
  Two (2) years of relevant experience in a general clerical role.
  
  General Clerical Work is work that is typically performed by office clerks, receptionists and/or administrative assistants. This includes, but is not limited to tasks such as:
  
  • Experience providing exceptional customer service and interfacing with a variety of people from many levels within the organization and community, greeting customers, referring them to the right people, making appointments
  • Answering phones, using a phone switchboard or managing multiple lines and taking messages, sending or making memos
  • Data Entry including: entering information into a program or database (appointments, contact information, customer records)
  • Familiar with the equipment and software used in offices (E-Mail, Google Suite - Docs, Sheets, Slides)
  • Operation of sophisticated computer systems, printers, copiers, fax machines and other technologies
  • Typing letters, reports, briefings, forms, memoranda, etc.
  • Checks and compares data for accuracy and completeness
  
  OR
  
  Education and Experience:
  A combination of related education in Business Administration, Accounting, Public Administration, Political Science, or a similar field and/or relevant experience in a general clerical role equal to two (2) years.
  Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed.
  Preferred Qualifications:
  
  The ideal candidate will possess the following skills:
  
  • State experience in a high volume general clerical role (including data entry & customer service) experience
  • Experience handling a high volume of technical data entry through an 8 hour shift
  • Demonstrated proficiency in computer literacy
  • Proficient written and verbal communications skills
  • Experience working in a regulatory environment
  
  Conditions of Employment with the CDOR :
  
  Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
  As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
  
  Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
  
  To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:
  
  • Have an assigned State fleet vehicle
  • Are required to operate a vehicle as part of the position
  • Utilize a State fleet vehicle as a pool vehicle
  
  Minimum Qualification Screening
  
  A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
  
  • Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
  • Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
  • Recommended attachments: Resume, Cover letter (Optional if Manager is requesting them)
  • List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
  • Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
  • The eligible list established from this posting may be used to fill additional vacancies.
  
  Email Address:
  
  All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
  Appeal Rights:
  As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: dpa_state.personnelboard@state.co.us. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at .
  Supplemental Information
  Equity, Diversity, and Inclusion Compliance
  
  The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
  The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
  The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox,
  We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
  If not applying online, submit application to:
  
  If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application(Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.
  Methods of Appointment:
  
  Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
  Step Pay Program:
  
  Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
  The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:
  
  Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
  01
  
  CDOR - I am a Colorado Resident and have a Colorado address and Colorado State issued Driver License, CO State issued ID, or other proof of residence (as outlined in the FAQ section) at the time of application
  • Yes
  • No
  
  02
  
  CDOR (Remote) & Out-of-State Policy: By clicking "Yes" below, I am certifying that I understand that this position is designated as a remote work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position.Although it is designated as remote, the position is part of the State classified personnel system and requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13. Furthermore, I understand that employees are required to be physically present in the state of Colorado every day they perform work. Any work performed out of state is strictly limited, requires a formal work plan, and must be approved in advance. Probationary employees are ineligible to work out of state.
  • Yes
  • No
  
  03
  
  CDOR (State Experience) - Please select the option that best describes your experience working for a State entity (any Colorado State Agency or Institution of Higher Education) in General Office Clerical work in a regulatory environment.The experience is expressed in terms of full-time equivalent service (40 hours per week). Experience working less than 40 hours per week should be prorated. Please see the "Minimum Qualifications and Comparative Analysis" section of the posting for additional information. This experience must be verifiable in the work experience described in the application submitted for this vacancy.
  • No Experience
  • Less than 3 years of experience
  • 3 to under 6 years of experience
  • 6 to under 9 years of experience
  • 9 or more years of experience
  
  04
  
  Please describe your work experience with complex data entry tasks.
  05
  
  Describe your work experience interpreting and applying Regulations or Statutes to your daily work.
  06
  
  CDOR - Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.
  07
  
  CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.
  08
  
  CDOR (Set Salary) - The salary for this position is $40,248.00 annually. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
  • Yes
  • No
  
  Required Question

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