• Job Description

  Req#: REF15138J

  Company Description

  Fowler Welch (Part of the Culina Group) operates in the fresh produce sector providing time critical logistics solutions for major retailers, growers and manufacturers across the UK.

  At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

  Job Description

  We now have an exciting opportunity for a General Manager to join our Evesham site. This role will support the Senior Management team in the development and delivery of the business/strategic plans for the site and to oversee the management and achievement of operational KPI’s for the Evesham Operation.

  Key Duties of a General Manager:

  • Maintain and continuously look to improve customer service levels and ensure the required KPI and D.O.T levels are achieved
  • Ensure the budgetary controls are managed and to take responsibility for ensuring the weekly P&L is in line with and planned to exceed budgetary expectations
  • Maintain relationships with existing customers to ensure all their service requirements are met
  • Identify business opportunities with both existing customers and prospective new customers and prepare business proposals
  • Create appropriate customer solutions and own implementation of that new business, coordinating internal and external activities.
  • Liaise with other sites to provide ‘whole service solutions’ to both existing and prospective customers
  • Monitor costs against budget and pro-actively look for ways to make the business more efficient
  • Oversee the control of the Operation through the management team to ensure all operational matters are owned and resolved efficiently and in line with all legal requirements
  • Ensure the transport fleet/all assets are operated in a commercially viable way
  • Coach and develop reporting Managers in people management activities and oversee the implementation of a people training/development plan to assist succession planning
  • Devise and manage a continuous improvement policy
  • Oversee and review the self bill process on a weekly basis, ensuring all areas to improve margin and own fleet utilisation is optimised at all times
  • Oversee the driver development plan and ensure the management of the drivers and subcontractors is managed efficiently, legally and at the lowest cost
  • Work alongside the Transport & Warehouse Managers to ensure communication, best practice and efficiency is continually reviewed and improved
  • Enforce the highest standards of safety and hygiene, in conjunction with appropriate colleagues, to ensure that Company procedures are followed
  • Overall responsibility for BRC requirements of the site and ensure the Operation adheres to the demands of this
  • Engage in customer liaison on a pro-active basis and as required by team members, colleagues and senior management
  • Attend regular key customer review meetings and contribute to new business set up activities

  Qualifications

  • Be an established Manager with strong commercial business acumen
  • Commercially focused, customer service driven and bottom-line oriented
  • Have the ability to maximise financial performance
  • Principles and methods of FMCG industry, including the relative costs, charges and benefits
  • Experience of a multi-modal fleet including temperature controlled.
  • Comprehensive knowledge of major retailer supply chain requirements
  • Significant experience of developing management teams within a similar operation
  • Warehouse management
  • Industry and Health & Safety legislation
  • Customer Understanding
  • Flexibility in Thinking & Approach

  Additional Information

  As part of our drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

  Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

  Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

  • Annual Leave – Competitive holiday entitlement of 25 days plus the bank holidays
  • Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
  • Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
  • Car Allowance
  • Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4.5% employee and 10% employer
  • Life Assurance - 3 x your annual salary
  • Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
  • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
  • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
  • Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

  If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

• About the company

  We are a market-leading ambient and chilled food & drink 3PL specialist, providing warehousing, distribution, contract packing, and a bonded division with extensive expertise in relation to dutiable goods across the UK and Ireland.

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