• Job Description

  Req#: B0083-25-0011?language=en&page=651&sort=publicationDateDesc

  Job summary

  **This advert may close early due to the volume of applications**

  Practice Manager Spring House Surgery

  Location: Bolton, UK

  Salary: Competitive, dependent on experience

  Main duties of the job

  PURPOSE OF POST

  To ensure delivery of high-quality care to patients of the practice.

  To provide management for the practice in terms of:

  Leadership

  • Strategic management
  • Operational management
  • Communication
  • Project management
  • Business development
  • Financial planning and management
  • Management of service delivery
  • Contract delivery and performance
  • All aspects of HR management

  To represent Spring House Surgery to patients and at events external to the practice.

  About us

  Spring House Surgery is a well-established, family-oriented GP surgery in the heart of Bolton. It is committed to delivering high-quality, patient-centred care.

  The Practice Manager is responsible to the Partnership of Spring House Surgery.

  Details

  Date posted

  07 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  B0083-25-0011

  Job locations

  Spring House Surgery

  555 Chorley Old Road

  Bolton

  BL1 6AF

  
  

  Job description

  Job responsibilities

  Main Duties:

  • Communicating and Working with others
  • HR Management
  • Optimising Resources (physical and financial)
  • Managing Access to Services and Developing Patient Services
  • Optimising Resources (IT and information)
  • Managing Risk
  • Leading Change
  • Improving Quality
  • Training and Developing Others
  • Patient Complaints
  • Confidentiality
  • Equality and Diversity

  Other Duties:

  The Practice Manager may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners will not be unreasonably refused.

  **SEE DOWNLOADABLE JOB DESCRIPTION FOR FULL DETAILS**

  Job description

  Job responsibilities

  Main Duties:

  • Communicating and Working with others
  • HR Management
  • Optimising Resources (physical and financial)
  • Managing Access to Services and Developing Patient Services
  • Optimising Resources (IT and information)
  • Managing Risk
  • Leading Change
  • Improving Quality
  • Training and Developing Others
  • Patient Complaints
  • Confidentiality
  • Equality and Diversity

  Other Duties:

  The Practice Manager may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners will not be unreasonably refused.

  **SEE DOWNLOADABLE JOB DESCRIPTION FOR FULL DETAILS**

  Person Specification

  Experience

  Essential

  • Significant management experience in a healthcare, business, or service-oriented environment
  • HR and staff performance management

  Desirable

  • Budget and financial management, including forecasting and reporting
  • Previous experience as a General Practice Manager or in a senior role within primary care
  • Experience with CQC inspections and compliance
  • Experience with NHS financial systems and funding streams (e.g. QOF, DES, IIF)
  • Experience in managing change and service improvement projects
  • Experience managing multidisciplinary teams

  Qualifications

  Essential

  • Microsoft Office Qualification or extensive Microsoft Word & Excel experience
  • Good standard of education

  Desirable

  • Degree or equivalent management qualification
  • Diploma or degree in healthcare or business management
  • NHS or primary care-specific training (e.g. Practice Manager development programmes)

  Skills

  Essential

  • Strong leadership and people management skills
  • Excellent verbal and written communication
  • High level of IT proficiency (Microsoft Office, databases, scheduling tools)
  • Ability to prioritise, problem-solve and make strategic decisions

  Desirable

  • Knowledge of EMIS, or similar clinical systems
  • Knowledge of contract management and procurement processes
  • Understanding of risk management and clinical governance
  • Knowledge of GDPR and confidentiality standards in healthcare
  • Understanding of NHS structure and policies relevant to primary care

  Personal Attributes

  Essential

  • Approachable and confident leader
  • Adaptable and able to thrive in a dynamic environment
  • Organised and detail-oriented
  • Committed to patient-centred service and continuous improvement

  Desirable

  • Motivated to engage with wider health networks (e.g. PCNs, ICBs)
  • Community-focused outlook
  • Willingness to undertake further professional training
  • Interest in innovation and digital transformation in primary care

  Person Specification

  Experience

  Essential

  • Significant management experience in a healthcare, business, or service-oriented environment
  • HR and staff performance management

  Desirable

  • Budget and financial management, including forecasting and reporting
  • Previous experience as a General Practice Manager or in a senior role within primary care
  • Experience with CQC inspections and compliance
  • Experience with NHS financial systems and funding streams (e.g. QOF, DES, IIF)
  • Experience in managing change and service improvement projects
  • Experience managing multidisciplinary teams

  Qualifications

  Essential

  • Microsoft Office Qualification or extensive Microsoft Word & Excel experience
  • Good standard of education

  Desirable

  • Degree or equivalent management qualification
  • Diploma or degree in healthcare or business management
  • NHS or primary care-specific training (e.g. Practice Manager development programmes)

  Skills

  Essential

  • Strong leadership and people management skills
  • Excellent verbal and written communication
  • High level of IT proficiency (Microsoft Office, databases, scheduling tools)
  • Ability to prioritise, problem-solve and make strategic decisions

  Desirable

  • Knowledge of EMIS, or similar clinical systems
  • Knowledge of contract management and procurement processes
  • Understanding of risk management and clinical governance
  • Knowledge of GDPR and confidentiality standards in healthcare
  • Understanding of NHS structure and policies relevant to primary care

  Personal Attributes

  Essential

  • Approachable and confident leader
  • Adaptable and able to thrive in a dynamic environment
  • Organised and detail-oriented
  • Committed to patient-centred service and continuous improvement

  Desirable

  • Motivated to engage with wider health networks (e.g. PCNs, ICBs)
  • Community-focused outlook
  • Willingness to undertake further professional training
  • Interest in innovation and digital transformation in primary care

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Bolton GP Federation

  Address

  Spring House Surgery

  555 Chorley Old Road

  Bolton

  BL1 6AF

  
  

  Employer's website

  http://www.boltongpfed.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Bolton GP Federation

  Address

  Spring House Surgery

  555 Chorley Old Road

  Bolton

  BL1 6AF

  
  

  Employer's website

  http://www.boltongpfed.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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