• Job Description

  Req#: 5847
  Overview
  
  
  Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
  
  We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
  
  We empower exceptional people to create extraordinary experiences together.
  
  Bring your whole self.
  
  The Role
  We believe that great outcomes come from great people. At Medallia, our compensation strategy is designed to align with business goals, reward results, and support a high-performance environment.
  As a Compensation Business Partner, you'll play a key role in supporting and advancing our global compensation programs. This is a great opportunity for someone who enjoys balancing analytical depth with business impact and who thrives in a collaborative, fast-moving environment.
  You’ll support a wide range of compensation initiatives—helping to ensure our programs are equitable, competitive, and scalable. This role will partner closely with HR, Finance, and business stakeholders to deliver high-quality data, insights, and program support across the organization.
  
  Responsibilities
  
  
  • Support Global Compensation Programs: Contribute to the development and administration of compensation programs, including base pay, short- and long-term incentives, and global reward and recognition initiatives.
  • Collaborate with Stakeholders: Act as a consultative partner to HRBPs and business leaders by sharing compensation insights and helping align practices with market trends and internal goals.
  • Deliver Compensation Insights: Prepare analyses related to compensation, equity, and headcount to help inform business decisions, workforce planning, and scalable reward strategies.
  • Participate in Compensation Planning: Support the execution of annual compensation cycles by coordinating data inputs, running quality checks, and ensuring data integrity in Workday and related systems.
  • Manage Market Survey Submissions: Own global salary survey submissions and assist in analyzing market data to help develop and refine pay structures across job families and geographies.
  • Ensure Global Compliance: Help track and project manage international compliance needs such as region-specific salary adjustments or mandated pay increases.
  • Support Executive and Board Materials: Assist in preparing data and background materials used by senior leaders and the Board of Directors to support compensation-related discussions and decisions.
  • Drive Special Projects: Support the design and implementation of special compensation projects, including M&A activities, global program launches, and ad hoc reward initiatives.
  • Own cyclical Compensation Operations: Manage regular and ad hoc data processes, including preparing EIB files, maintaining databases, validating plan eligibility, and generating communication materials such as letters.
  • Partner Across Functions: Build strong working relationships with internal partners such as FP&A, Payroll, Legal, and Treasury to ensure effective and aligned compensation execution.
  
  Qualifications
  
  
  Minimum Qualifications
  • 5+ years of progressive compensation experience, including exposure to salary structure development, short- and long-term incentive plan administration, international compensation practices, and familiarity with equity and sales compensation programs
  • Strong working knowledge of U.S. and global compensation practices, including experience analyzing market data using survey tools such as Radford, WTW, or equivalent; experience with global survey submissions
  • Proven ability to business partner effectively across multiple stakeholders and functions, including HR, Finance, and business leadership
  • Experience with HRIS platforms (e.g., Workday or similar) to support compensation data management and reporting
  • Advanced Excel skills, including proficiency with large data sets, VLOOKUP/XLOOKUP, IF statements, PivotTables, and other functions commonly used for compensation analysis; solid command of the Microsoft Office Suite overall
  Preferred Qualifications
  • Hands-on experience with Workday’s Compensation module, including compensation review cycles and related reporting functionality
  • Experience supporting or administering equity programs, including grant processes and employee communications
  • Budget and headcount management exposure, particularly in collaboration with Finance and workforce planning teams
  • Familiarity with data analytics and compensation tools, such as Workday People Analytics, and Syndio or similar pay equity platforms
  • Previous experience in a client-facing or consultative role, with the ability to advise and influence stakeholders
  • Excellent communication skills, including written, verbal, and presentation capabilities, with a strong ability to translate complex data into clear, business-relevant insights
  Medallia is committed to equal pay and transparency. The annual base salary range for this position is $120,000 - $170,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.
  At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
  
  
  Minimum Qualifications
  • 5+ years of progressive compensation experience, including exposure to salary structure development, short- and long-term incentive plan administration, international compensation practices, and familiarity with equity and sales compensation programs
  • Strong working knowledge of U.S. and global compensation practices, including experience analyzing market data using survey tools such as Radford, WTW, or equivalent; experience with global survey submissions
  • Proven ability to business partner effectively across multiple stakeholders and functions, including HR, Finance, and business leadership
  • Experience with HRIS platforms (e.g., Workday or similar) to support compensation data management and reporting
  • Advanced Excel skills, including proficiency with large data sets, VLOOKUP/XLOOKUP, IF statements, PivotTables, and other functions commonly used for compensation analysis; solid command of the Microsoft Office Suite overall
  Preferred Qualifications
  • Hands-on experience with Workday’s Compensation module, including compensation review cycles and related reporting functionality
  • Experience supporting or administering equity programs, including grant processes and employee communications
  • Budget and headcount management exposure, particularly in collaboration with Finance and workforce planning teams
  • Familiarity with data analytics and compensation tools, such as Workday People Analytics, and Syndio or similar pay equity platforms
  • Previous experience in a client-facing or consultative role, with the ability to advise and influence stakeholders
  • Excellent communication skills, including written, verbal, and presentation capabilities, with a strong ability to translate complex data into clear, business-relevant insights
  Medallia is committed to equal pay and transparency. The annual base salary range for this position is $120,000 - $170,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.
  At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
  
  
  • Support Global Compensation Programs: Contribute to the development and administration of compensation programs, including base pay, short- and long-term incentives, and global reward and recognition initiatives.
  • Collaborate with Stakeholders: Act as a consultative partner to HRBPs and business leaders by sharing compensation insights and helping align practices with market trends and internal goals.
  • Deliver Compensation Insights: Prepare analyses related to compensation, equity, and headcount to help inform business decisions, workforce planning, and scalable reward strategies.
  • Participate in Compensation Planning: Support the execution of annual compensation cycles by coordinating data inputs, running quality checks, and ensuring data integrity in Workday and related systems.
  • Manage Market Survey Submissions: Own global salary survey submissions and assist in analyzing market data to help develop and refine pay structures across job families and geographies.
  • Ensure Global Compliance: Help track and project manage international compliance needs such as region-specific salary adjustments or mandated pay increases.
  • Support Executive and Board Materials: Assist in preparing data and background materials used by senior leaders and the Board of Directors to support compensation-related discussions and decisions.
  • Drive Special Projects: Support the design and implementation of special compensation projects, including M&A activities, global program launches, and ad hoc reward initiatives.
  • Own cyclical Compensation Operations: Manage regular and ad hoc data processes, including preparing EIB files, maintaining databases, validating plan eligibility, and generating communication materials such as letters.
  • Partner Across Functions: Build strong working relationships with internal partners such as FP&A, Payroll, Legal, and Treasury to ensure effective and aligned compensation execution.

• About the company

  Medallia provides software-as-a-service customer experience management and employee experience management software to hospitality, retail, financial services, high-tech, and business-to-business companies internationally.

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