• Job Description

  Req#: JR-0014074

  Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
  
  Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
  
  Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
  
  Join our team as the expert you are now and create your future.

  At Huron, we help healthcare organizations transform and optimize their operations, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As a leader within our Healthcare team, you will lead complex performance improvement engagements, creating high-performing environments and ensuring successful client outcomes. You will play a critical role in leading our team to provide tech-enabled strategies and implement performance improvement tactics to support our clients. This role is ideal for a strategic leader with a data-driven mindset who thrives in a collaborative environment and is passionate about driving change. By deploying intelligent care solutions including virtual nursing, innovative acute care delivery models, and smart hospital design. You will deliver measurable improvements in operational efficiency, clinical quality, patient experience, and financial performance.
  Your role will foster a supportive, inclusive environment, empowering team members and creating a workplace where diverse perspectives are valued. You will build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives. This allows you to make an impact and provides career opportunities both within and beyond your areas of expertise. If you’re passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.

  As the Healthcare Consulting Senior Director - Intelligent Care, you will:

  • Lead advisory engagements to guide healthcare clients in selecting, designing, and implementing innovative, technology-enabled care solutions that improve operational efficiency and clinical outcomes - including hospital command centers, virtual nursing/acute care delivery models, smart hospital design, clinical workflow automation, capacity management, care orchestration, and remote monitoring

  • Assess hospital and health system technology ecosystems (EHR, data platforms, communication systems, patient flow tools) to identify optimization opportunities, lead rapid cycle gap analyses, and support clients by staying current on EHR functionalities and recommending strategies to maximize existing investments.

  • Support the design and development of data and analytics strategies, including data fluency programs, dashboards, and reporting tools that align with operational leading practices and situational awareness.

  • Evaluate and map current-state clinical operations and digital infrastructure to future-state intelligent care capabilities, and develop actionable digital roadmaps leveraging scenario modeling, predictive analytics, automation, AI/ML, and data analytics to support real-time decision-making and workforce enablement.

  • Collaborate with clinical, IT, and operational stakeholders to identify pain points and co-design solutions that improve throughput, reduce care variation, and unlock system-wide capacity.

  • Stay abreast of emerging technologies and market trends in intelligent care, advising clients on scalable innovations that enhance safety, quality, and clinician experience.

  • Deliver compelling, insight-driven presentations and reports to executive and board-level audiences, translating complex digital strategies into tangible business and clinical outcomes.

  • Quantify the financial investment and return on investment (ROI) of intelligent care initiatives by modeling costs, benefits, and operational impact across areas such as labor optimization, length of stay reduction, avoided capital spend, and care team efficiency

  • Serve as the single accountable leader in the design and delivery of complex performance improvement engagements, creating collaborative, high-performing environments and managing engagement-wide economics, including budgets, revenue forecasting, margins, invoicing, and billing.

  • Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop solutions for performance improvement initiatives, while communicating effectively to understand client challenges, create customized solutions, and manage expectations.

  • Build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives .

  Requirements:

  • Minimum of 10 years of relevant experience, including at least 5 years of progressive healthcare management consulting experience. A combination of consulting and senior leadership roles within provider organizations may be considered, but strong healthcare consulting experience is essential. Experience should include:

  • Extensive healthcare operations experience directing a large hospital department and / or team-based projects with a focus on process engineering / performance improvement initiatives and broad-based change management optimization

  • Expertise in driving operational change by leveraging intelligent care solutions (e.g., virtual nursing / acute care delivery models, smart hospital design, and clinical workflow automation) to optimize operations in the healthcare setting .

  • Hands on familiarity with hospital command center operations, care coordination models, or centralized operational oversight structures.

  • Demonstrated ability to bridge clinical workflows with digital enablement, ensuring operational, clinical, and technical alignment.

  • Experience working with EHR systems, interoperability standards, and vendor ecosystems to support integrated clinical operations.

  • Strong technical and analytical fluency, including systems thinking, event driven workflow design, and the ability to translate regulatory or workflow requirements into actionable operational solutions. Proven ability to manage complex healthcare consulting engagements, balancing client relationship management, delivery oversight, and strategic support for growth initiatives across provider and payer organizations.

  • Ability to operate effectively in complex, matrixed healthcare environments, navigating ambiguity and aligning multiple stakeholder groups across clinical, digital, and operational domains.

  • Demonstrated strength in driving cross functional accountability, managing timelines, and leading multi stakeholder initiatives in high complexity settings

  • The ability to travel based on client, enterprise, or project needs is an essential function of this role. While travel requirements may vary based on business need, the current average travel in the Healthcare practice is less than 50%, annually.

  • Direct Supervisory experiences of both individuals and large, complex teams

  • Proficiency in Microsoft Office (Word, PowerPoint, Excel)

  • Bachelor’s degree required

  • US Work Authorization required

  #LI-AG1

  #LI-REMOTE

  The estimated base salary range for this job is $215,000 - $265,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $268,750 - $350,750. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

  Position Level

  Senior Director

  Country

  United States of America

• About the company

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