Brown & Root Industrial Services
IT Help Desk Intern
This job is now closed
Job Description
- Req#: 5001061791500
Zip Code
70809
Full-Time/Part Time
Intern
Job Description
Summary:
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responsibilities:
Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision. Primary job functions do not require exercising independent judgment. Typically reports to a supervisor.
Requirements
Qualifications/Competencies/Experience:
May still be acquiring knowledge and skills in own area and higher level skills
Works with direct supervision/ guidance; accountable for individual results and impact on team. Expanding knowledge and skills. Applies knowledge/skills to complete a variety of day-to-day activities within own area. Responds to customer needs; seeks guidance on issues outside own area. Solves problems using standard procedures. May still be learning to prioritize and organize own work to meet agreed upon deadlines. Works with others to achieve team goals.
About the company
Brown and Root Industrial Services, in Baton Rouge, LA, is the leading provider of industrial maintenance, engineering, construction, and speciality services.
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