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Help Desk Manager
Department: Managed Services
Employment Type: Full Time
Location: OneNet Global - Remote
Compensation: $70,000 - $80,000 / year
Description
Manages the client facing Help Desk to ensure that we deliver exceptional and timely support to all end users.
Key Responsibilities
• Team Leadership
• Lead, coach, and develop the Technical Support Engineer I and Support Services Coordin...

Overview
Employment in this role is conditional upon successful execution of the contract by the client.
Preferred location is Pendleton, OR, but open to remote work.
The Work
The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and requests.
This position aligns with Ca...

Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Representati...

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and escalated user support for the GEOMAP platform, ensuring timely resolution of technical issues and a high-quality customer support experience for Air Force users. This role supports day-to-day operations by troubleshooting user incidents, documenting resolutions, tracking service requests, and coo...

Job Summary
This position provides second-tier support for IT service requests escalated from Level 1 technicians. This position is responsible for troubleshooting complex technical issues involving user devices, system access, software installation, and network connectivity. The Technician 2 also performs basic account provisioning, supports imaging operations, and contributes to maintaining t...

Robert is seeking a skilled and customer-focused Help Desk Specialist to provide IT support and resolve technical issues for our employees and clients. In this role, you will be the first point of contact for troubleshooting hardware, software, and network problems. You will document issues, provide timely solutions, and escalate complex problems to higher-level support teams as needed. Your te...

Choisys Technology is seeking a Help Desk professional with the following skills to support a DoD customer in Fort Eustis, VA.
* Positive customer service attitude and working knowledge of computer systems are two essential qualities required for the Help Desk position at the Army Training Support Center-Lifelong Learning Center (ATSC-LLC) Blackboard.
* You will be responsible for: Coor...

Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow ex...

Job Summary:
The Help Desk Support Specialist provides quality and efficient customer service to health plan users via incoming phone calls, returning voicemails, and emails. This position and team support multiple health plans for password reset/registration assistance. The Help Desk team works closely to ensure our callers receive excellent customer service.
Duties/Responsibilities:
* Su...

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
Enova is seeking an ambitious Help Desk Associate to join our team of problem-solvers, self-directors, and action-oriented thinkers. In this role, you will be providing tech support for both remote and on-si...

Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Support Engi...

Position Summary
As an L1 Help Desk Lead, you will serve as the first line of technical support-helping end users resolve issues related to Microsoft 365, account access, devices, and service requests. You'll work with tools such as Active Directory, Microsoft Entra ID, Microsoft 365 Admin Center, and ServiceNow. This role is perfect for someone looking to gain hands-on experience in a fast-pac...

Senior Help Desk Technician
Employment Type: Full Time
Department: Help Desk
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
CGS brings motivated, hi...

Overview
Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team based in Tuscaloosa, Alabama.
About Us:
WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, ...

ARS is seeking an IT Help Desk Technician to provide end-user support and manage software/hardware solutions in a hybrid Azure environment. The ideal candidate will have experience in account administration, troubleshooting, and deploying solutions within Microsoft and Linux ecosystems. Candidates must be willing to get a Secret clearance.
Why Work with us?
Applied Research Solutions (ARS) is r...

The Help Desk Manager/Administrator will oversee Tier II and Tier III support for the Geospatial Engineering Operations Mapping and Analysis Portal (GEOMAP), ensuring rapid resolution of user issues, defect management, and optimal operational uptime. This role includes managing help desk staff, maintaining performance metrics, and ensuring compliance with Air Force Lifecycle Management Center (...

Job Title: IT Help Desk Technician
Reports to: IT Help Desk Manager
Location: Dallas, TX (Plano Area)
FLSA Status: Non Exempt
Compensation: $50,000 - $60,000 per year
Summary:
At Mendocino Farms, we don't just sell sandwiches - we Sell Happy!
We are a growing restaurant group operating 85+ locations nationally, delivering a seamless guest experience through people, process and technology. Our D...

Job Description:
EPIC Help Desk
Remote
Open to working an 8 am- 8pm CT shift
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this...

Job Title: Help Desk Service Specialist
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: Public Trust
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
Responsible for applying configuration and data management control disciplines to the design, development, and support of software, hardware, and other comple...

Job Family:
Software Development & Support
Travel Required:
Up to 25%
Clearance Required:
Ability to Obtain Secret
What You Will Do:
* Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.
* Engage with help desk agents, support teams, and business stakeholders to gather functional req...