North Central College
Help Desk Student Assistant
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Job Description
- Req#: 14203
- Currently enrolled as a student at North Central College.
- Reliable, responsible and able to work effectively.
- Excellent customer service skills and interpersonal skills.
- Effective written and oral communications skills; Help Desk assistants should be able to explain him or herself clearly.
- Familiarity with NCC Acceptable Use of Information Technologies and other relevant College policies and procedures.
- Familiarity with NCC computer labs and residential networking services.
- General knowledge of Windows 10, Mac OS, IOS, Android, Microsoft Office 365, Mozilla Firefox, Chrome, Safari, Outlook, wireless connectivity.
- Computer Science coursework at NCC or other institution.
- Experience in a customer service-related position.
Posting Details
Position InformationFederal Work Study Eligible? Posting Number ST000844 Position Title Help Desk Student Assistant Department Information Technology Services Division Information & Technology Supervisor Karen Collins Supervisor Title ITS Operations Manager Description of Job Duties • Reliable, responsible and able to work effectively.
• Excellent customer service skills and interpersonal skills.
• Effective written and oral communications skills.
Help Desk assistants should be able to explain him or herself clearly
• Familiarity with NCC Acceptable Use of Information Technologies and other relevant College policies and procedures. DESIRABLE:
• Familiarity with NCC computer labs and residential networking services.
• General knowledge of Windows 10, Mac OS X, Microsoft Office 365, Mozilla Firefox, Chrome, IOS, Android and wireless connectivity
• Computer Science coursework at NCC or other institution.
• Experience in a customer service-related position.Do the job duties for this position include any driving requirements? No Job Qualifications Required:
Preferred:Will this position be working with minors? No Approximate number of work hours per week 10 Posting Detail InformationEEO Statement North Central College is an Equal Opportunity Employer. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources at 630-637-5757 or humanresources@hr.noctrl.edu
Determinations for reasonable accommodation will be made on a case-by-case basis.Open Date 08/05/2021 Close Date Open Until Filled No About the company
North Central College is a private college in Naperville, Illinois.
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