University of Wisconsin-Madison - Student jobs
Help Desk Support Specialist
PayCompetitive
LocationMadison/Wisconsin
Employment typeOther
This job is now closed
Job Description
- Req#: 507358
Employer Industry: Information Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible scheduling to accommodate student availability
- Great starting pay at $15.00/hour
- Professional development opportunities
- Engage in a supportive and collaborative community
What to Expect (Job Responsibilities):
- Provide exemplary customer service to users via phone, chat, and email
- Assist customers with software and tools
- Collaborate with team members to resolve customer inquiries
- Gain experience with troubleshooting software/hardware and internet connectivity
- Engage in teamwork and collaboration with other student employees and full-time staff
What is Required (Qualifications):
- Must be able to work 10 hours/week minimum
- Must work at least 8 hours within the timeframe of 7am to 5pm Monday - Thursday
- Must be willing to work Summer and Fall 2024
- Enrolled as a student in the greater Madison area
- Attention to detail and a strong desire to learn
How to Stand Out (Preferred Qualifications):
- No prior experience necessary; all necessary training will be provided
#InformationTechnology #CustomerService #CareerDevelopment #FlexibleScheduling #CommunitySupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.