University of Wisconsin-Madison - Student jobs

Help Desk Support Specialist


PayCompetitive
LocationMadison/Wisconsin
Employment typeOther

This job is now closed

  • Job Description

      Req#: 507358
      Employer Industry: Information Technology

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Flexible scheduling to accommodate student availability
      - Great starting pay at $15.00/hour
      - Professional development opportunities
      - Engage in a supportive and collaborative community

      What to Expect (Job Responsibilities):
      - Provide exemplary customer service to users via phone, chat, and email
      - Assist customers with software and tools
      - Collaborate with team members to resolve customer inquiries
      - Gain experience with troubleshooting software/hardware and internet connectivity
      - Engage in teamwork and collaboration with other student employees and full-time staff

      What is Required (Qualifications):
      - Must be able to work 10 hours/week minimum
      - Must work at least 8 hours within the timeframe of 7am to 5pm Monday - Thursday
      - Must be willing to work Summer and Fall 2024
      - Enrolled as a student in the greater Madison area
      - Attention to detail and a strong desire to learn

      How to Stand Out (Preferred Qualifications):
      - No prior experience necessary; all necessary training will be provided

      #InformationTechnology #CustomerService #CareerDevelopment #FlexibleScheduling #CommunitySupport

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.