Tata Consultancy Services
Interactive Business Partner
This job is now closed
Job Description
- Req#: 362881
TCS Interactive is Tata Consultancy Services’ award-winning full-service agency unit. We design, engineer & activate digital products and services for the growth and transformation of companies. Global brands use our end-to-end experience transformation services to increase promotion, conversion and retention through commerce, loyalty and self-services solutions underpinned by data and measurement.
We are looking for “hands-on” TCS Interactive Partners to join our Customer Success team. A TCS Interactive Partner will work together with TCS Client partners focusing on interactive goals for named clients. While the Client Partner focuses on CIO as the key stakeholder, Interactive partner will focus on CMO, CXO and CDO and his/ her directs as the key stakeholders to sell, consult and deliver services. The main KPIs for a TCS Interactive partner is “customer success”, which will be measured through revenue growth and service portfolio expansion. The other responsibilities and KPIs include configuring and orchestrating the different interactive offerings to help the customer to meet their business goals in named clients.
The ideal candidate will have consulting/advisory/strategy experience from either an innovative creative agency or a forward-thinking consultancy. You will be fluent in modern marketing and digital transformation. Ideally, you’ll understand how to translate brand into experience and be knowledgeable in the following concepts: data programs, digital design, direct digital/CRM marketing, customer experience strategy, marketing analytics and creative advertising campaigns. Should be comfortable leading a high-performance team and if needed immerse themselves in customer problems
About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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