LinguaLinx

Interpretation Services Account Manager


Pay$65000.00 - $75000.00 / year
LocationAlbany/New York
Employment typeFull-Time

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  • Job Description

      Req#: 3274184

      Description

      Are you passionate about bridging language barriers and enhancing global communication? We are seeking a motivated and client-focused Interpretation Sales Representative to drive the growth of our language services, including on-site, over-the-phone, and video remote interpretation. The ideal candidate will have experience in B2B sales, a strong understanding of the language services industry, and a passion for providing inclusive communication solutions.


      As a key member of our team, you’ll streamline interpreting operations, cultivate strong vendor partnerships, and deliver outstanding service to our clients. You'll also help drive innovation by integrating cutting-edge interpreting technologies and supporting cross-functional initiatives.

      Requirements

      Responsibilities:

      • Identify and target new business opportunities across industries needing interpretation services.
      • Build a robust pipeline of qualified leads using CRM tools and outbound outreach.
      • Conduct discovery meetings to assess potential clients’ interpretation needs.
      • Customize and present service proposals and pricing agreements.
      • Negotiate MSAs, SOWs and B2B contracts.
      • Build strong relationships with clients through proactive communication.
      • Implement strategies that ensure high customer satisfaction.
      • Resolve issues efficiently and with a solution-focused mindset.
      • Track and report activities using internal CRM.

      Additional Responsibilities:

      • Maintain a curated pool of culturally competent interpreting providers.
      • Source and onboard new vendors to expand service capabilities.
      • Research and integrate emerging interpreting technologies and platforms.

      Qualifications:

      • 3+ years’ experience in interpreting services, ideally in a Language Service Provider (LSP) setting.
      • Extensive knowledge of telephonic, on-site, and remote interpreting services.
      • Strong organizational and time-management skills.
      • Extensive knowledge of telephonic, on-site, and remote interpreting modalities.
      • Experience with interpreting technologies; knowledge of Plunet and Hubspot preferred.
      • Excellent written and verbal communication skills.
      • Comfortable working independently and driving projects forward.
      • Multilingual proficiency (English required; other languages a plus).

      Why Join Us?

      • Collaborate with a passionate and diverse team.
      • Fully remote position.
      • Generous PTO policy
      • Comprehensive benefits
      • Company 401k Match
      • Salary + Commission position
  • About the company

      LinguaLinx specializes in providing language services to businesses across a multitude of industries, in over 200 languages. Request a custom quote today!

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