Five Guys Enterprises
IT Help Desk Intern
This job is now closed
Job Description
- Req#: ITHEL009716
- Remote User Support, may travel to remote sites as necessary
- Level I Help Desk Support and ticket escalation when necessary
- Assist with incident routing and ticket assignment
- End user support and training for all systems
- Telecommunications support
- Install and provide desktop support for Windows OS, Microsoft Intune, Office 365 and Adobe
- Administrative duties including correspondence and document management
- Assist with hardware inventory and
- Perform other duties, as
The IT Help Desk Intern will be responsible for providing basic help desk support for desktop workstations, laptops, and peripherals to both local and remote users. This individual will learn how to fix/repair, install, move, add and modify all Windows platforms, systems, files, and directories. This individual will also learn how to load baseline software, support user accounts and access configurations. The IT Help Desk Intern will learn these and other skills by assisting/shadowing the Systems Support Specialist as they perform their duties.
Additional Responsibilities:
Five Guys Operations LLC participates in eVerify. Click here for information about eVerify.
Click the following links for important information about Five Guys' participation in this program and your rights.
Know Your Rights EEO poster: https://www.eeoc.gov/poster
By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy.
It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
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About the company
Five Guys Enterprises LLC is an American fast casual restaurant chain focused on hamburgers, hot dogs, and French fries, and headquartered in Lorton, Virginia, part of Fairfax County.
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